- All tickets will be sold online and issued electronically only.
- This is an auto-assign seat event , it may not guarantee all seat will be assign together , please double check before proceed, once proceed it will not be cancel or change.
- No refunds or exchange of tickets will be made under any circumstances.
- This is a fully seated event, no standing zone available.
- Children 95cm and above must have a ticket for admission. All children under 18 years old must be accompanied by a parent or guardian at all times.
- Children below 95cm in height must obtain a Child Ticket priced at RM50 (no seat provided) at the venue ticketing counter on the event day.
Children aged 12 and above must have a ticket for admission. No admission for child aged 12 to 18 years old unless accompanied by an adult aged 21 years old and above.
Adult ticket holders are responsible for taking note of all entry conditions, including any age or height-based admission restrictions.
No admission for any infants or children under aged 12 years old.
The price of the ticket shall be the price set at the time the order for the ticket is accepted. Ticket price exclusive of handling fee ticketing fee & etc.
For the avoidance of doubt, one (1) ID can only be used to purchase up to SIX (6) tickets per transaction.
Please ensure that the ticket purchase under you does not share to any other third party
For those who purchase on behalf for your friend/family please make sure the ticket only given to the right person.
For multiple ticket purchaser, you are solely responsible for all the ticket under your purchase.
In the event of any change of the Identity Card(s) submitted during the online purchase, the current valid Identity Card must be produced before Ticket2u customer service agents or any such authorized personnel in order to be registered. Ticket2u/Organizer customer service reserve the right to request for further confirmation or documents to verify the ID of the purchaser. In the event the confirmation or documents provided are insufficient to verify the ID of the purchaser, Ticket2u/Organizer ground floor staff reserve the absolute right to refuse for hall entry.
The purchaser must be able to show, for registration purposes, the e-confirmation verification sent to the purchaser and a clear soft copy of the Identity card submitted online during the ticket purchase online. On ground access control procedure and method are bound by the Terms & Conditions of sale specified here in and any other provision as may be specified from time to time.
Purchasers MUST show their original Identity Card and confirmation email with QR code upon collection. In the event the confirmation or documents provided are insufficient to verify the ID of the individual and/or purchaser, Organizer reserves the absolute right to refuse ticket holder to entry the hall.
Third party are not allowed to entry the event hall.
A valid QR code ticket must be produced to get into the event venue. Removing any part of and/or, altering and/or defacing the QR code may invalidate the ticket.
The resale of tickets is strictly prohibited. Ticket2u reserves the right to cancel any tickets that have been found resold.
Ticket2u will not be responsible for any ticket that is lost, stolen or destroyed.
Tickets are valid for single entry only. Once scanned and validated at the event gate, the ticket is considered used and cannot be revalidated or transferred, regardless of who presents it or proof of purchase. The organiser shall not be liable for entry refusal in such cases.
Ownership or possession of the ticket does not confer any rights (by implication or otherwise) on the purchaser to use, alter, copy and/or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the ticket.
Information is collected from those registering with ticket2u in order to facilitate ticket or other services available. The information is collected and used in accordance with our Private Policy.
The information collected from those registering with ticket2u in order for marketing promotion will be processed in accordance with the Personal Data Protection Notice Policy. By registering, the Registrant provide his/her consent to ticket2u / concert organiser in processing their information and permits sponsors, partners and/or authorised parties to contact Registrant to receive marketing materials and communications for future events, promotions and any other marketing and promotional activities.
Purchase from Unauthorised Sources / Refusal of Admission
Purchase of ticket shall only be made in our designated website at https://www.ticket2u.com.my/(“Website”), Any Ticket purchased from any other source may be unauthorised copies and purchaser(s) may be refused admittance to the Event.
In the event that the purchaser provides false or incorrect data when making the purchase, the purchaser may be barred from attending the Event.
Ticket2u/Organizer reserves the right, without refund of any amount paid, to refuse the admission to, and/or eject any person whose behaviour does not comply with the rules and regulations set forth by us and/or the venue.
Tickets are non-transferable and cannot be resold. All Ticket will be rendered as invalid if resold.
Any purchase made using bots, automated systems, or unauthorized bypass links is strictly prohibited. The organiser reserves the right to cancel such tickets without prior notice.
Tickets are non-transferable and cannot be resold. All Ticket will be rendered as invalid if resold.
Weather condition
If this is an indoor event , it will not be impacted by raining.
If this is an outdoor event , it might be under raining - Rain coat will be available for purchase on the venue.
The show will continue if there are raining .
Delay & Postponement
Ticket2u does not allow any exchange or cancellation of tickets under any circumstances and tickets sold are neither transferrable nor refundable unless otherwise permitted under paragraph below.
In the event of postponement, the ticket purchased for the original event date may be applicable and valid for the new event date unless otherwise notified.
Organizer reserves the right to postpone, cancel, interrupt or stop the event due to adverse weather, dangerous situations, or any other causes beyond its reasonable control.
- Cancellation
Organizer reserves the right to postpone, cancel, interrupt or stop the event due to adverse weather, dangerous situations, or any other causes beyond its reasonable control.
In the event any of the performing group is unable to attend or participate, and beyond its organizer’s reasonable control, no refund can be claimed under any circumstances
Ticket2u/Organizer reserves the rights to change or amend any terms and conditions at any time at its sole and absolute discretion without prior notice.
Consent
During the Event (including entry into the Event), the ticket holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances and recording devices.
Assumption of Risk
The ticket holder voluntarily assumes all risk and danger incidental to the Event whether occurring prior to, during or subsequent to the actual Event, including but not limited to any death, personal injury, loss, damage or liability.
Changes to Event
Organizer reserves the right to withdraw, replace, add or substitute any artists / performers’ and or vary advertised programmes, event times, seating arrangements and audience capacity without prior notice.
Organizer reserves the right to postpone, cancel, interrupt or stop the event due to adverse weather, dangerous situations, or any other causes beyond its reasonable control.
Recording/ Audiotaping
Amendments
Other Terms & Condition
24. 门票不可转让或转售。如有转售，所有门票将被视为无效。
25. 在购票时，必须填写有效且准确的身份证号码或护照号码。若所提供的信息不准确、不完整或无效，主办方有权取消相关门票。
26. 严禁使用机器人程序、自动化系统或任何未经授权的绕过链接进行购票。如发现此类行为，主办方有权在不另行通知的情况下取消相关门票。
27. 天气状况
28. 延迟和推迟
29. 取消
30. 同意
31. 风险承担
32. 活动变更
33. 视频/音频录制
34. 修正案
35. 其他条款和条件