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Selangor Information Technology and E-Commerce Council - SDCC
E28-1,, Jalan Multimedia 7/Ag, I-city, 40000 Shah Alam, Selangor, Malaysia

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SITEC E-COMMERCE CLASS EC203 : CRM, Email & Chatbot

Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management, sales management, productivity, and more.

A CRM solution helps you focus on your organization’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout your lifecycle with them, including finding new customers, winning their business, and providing support and additional services throughout the relationship.

We bring you experts from the world of e-commerce to share with you helpful tips and knowledge that you can use in your e-commerce business.

Register now!

Agenda
13:30 Registration
14:00 Introduction to SITEC
14:10 Coach - Shadiq Abdullah, Co-Founder & Sale Director, Axis De Infinity Studio Sdn Bhd
15:00 Guest speaker 1 - Charles Gregory, President of Digital Marketing Association Malaysia
15:30 Guest speaker 2 - Vickson Tan, Vice President of Marketing, Exabytes Network Sdn Bhd
16.00  Group photo session, refreshments & networking
* This class will be conducted in English.


Who should attend?
Online sellers, internet solution providers, SME business, retailers, chain stores, entrepreneurs, university graduates and anyone interested.

Enquiry & Registration:
Website: http://bit.ly/2019ecclass
Email: [email protected]
Tel: 0172609960 (Salman)
This program is organized by SITEC with the support of Invest Selangor. FREE Admission

About SITEC:
SITEC (Selangor Information Technology and E-Commerce Council) was initiated by Selangor State Government in 2015. We conduct a series of seminars aiming at increasing the e-Commerce know-how for Small and Medium Enterprises. We also host forums and discussion panels inviting emerging and successful e-commerce entrepreneurs to share their stories and real-world experiences. We hope this can serve as the catalyst for the traditional industry to transform their business successfully online and help Selangor to stay at the forefront of social-economy growth driven by this new and fast growing world of e-commerce.

Location

Selangor Information Technology and E-Commerce Council - SDCC
E28-1,, Jalan Multimedia 7/Ag, I-city, 40000 Shah Alam, Selangor, Malaysia

Terms and Condition

This event is free of charge. However if you cannot make it, do have the courtesy to alert us via email [email protected] or just buzz me via WhatsApp at 017 260 9960 (so that we can tell the caterer as to how much food we need to prepare to minimise wastage). 


SITEC has also invited companies from the e-commerce industry to come and open counters. You can visit their counters before and after the class to find out more about e-commerce services offered.

Below are some reminder for you:

1) Registration
Event will begin at 1400 and registration starts at 1330. Check-in process is simple, just show us the barcode/QR code of your mobile ticket, or tell us your name will do.


2) Seats
Free seating. Please fill up the front row first. :)


3) Refreshments
Delicious local delicacies are waiting for you after the class.


4) Location
SDCC (Selangor Digital Creative Centre) is located inside i-City Shah Alam (https://goo.gl/maps/nd3Ma8sHUwm). Look for E-28-1, we are at 1st floor and there's a bunting at the staircase, you won't miss it.


5) Parking Rate
Monday to Sunday (6am - 7pm): 1st 2 hour or part thereof,RM3, Subsequent 2 hour of part thereof RM3.
Monday to Sunday (6pm - 6am): Per Entry, RM10


6) Upcoming Free Class Schedule

So I sincerely hope you do not give this a miss as especially if you are still new in the e-commerce industry. Thanks for reading this and I'll see u soon!


Best regards,
Salman Ahmad
0172609960
SITEC

More events or promo by
Selangor Information Technology and Digital Economy Corporation (SIDEC)

The Selangor state government has decided to rebrand SITEC as SIDEC (Selangor Information Technology & Digital Economy Corporation) Sdn Bhd – a full-fledged government-linked company, effective Jan 1, 2021. SIDEC aims to lead the digital transformation of Selangor as ASEAN’s digital hub through these objectives: 1. Nurturing Selangor digital talents, narrowing the digital divide 2. Accelerating Selangor startups to become regional tech icons 3. Empowering Selangor businesses and SME digitalisation 4. Encouraging Selangor digital investment and emerging technologies. SIDEC is committed to creating an innovative digital ecosystem that will inspire new talents to pursue their dreams fearlessly, to build significant regional technology companies with lightning-fast speed, that will propel Selangor to become the digital hub of Southeast Asia. The company was established in 2015 to develop Selangor as the regional trading hub for e-commerce and to uplift the startup ecosystem within the state. Five years since its inception, it generated a Gross Merchandise Value (GMV) of RM334.37 million through its various high-impact programmes. SIDEC has successfully onboarded 650 e-commerce merchants and trained more than 9,000 SMEs and individuals who wish to make sales online through its E-Commerce Class, Master Class, Online 100 and Brands 100 programmes. SIDEC has also nurtured 90 startups from the three cohorts of the Selangor Accelerator Programme (SAP) and organised 3 [email protected] sessions, as well as making pitching and industrial visits to the Silicon Valley. SIDEC also reached out to more than 600 Micro-SMEs from municipals in Selangor through the popular Jelajah Usahawan Digital.
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http://t2u.asia/e/13267 

2019 SITEC E-Commerce Class 203: CRM, Email & Chatbot

Selangor Information Technology and E-Commerce Council - SDCC
E28-1,, Jalan Multimedia 7/Ag, I-city, 40000 Shah Alam, Selangor, Malaysia
0 Days
0 Hours
0 Minutes
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Event Expired

Ticket Information

SITEC E-COMMERCE CLASS EC203 : CRM, Email & Chatbot

Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

When people talk about CRM, they are usually referring to a CRM system, a tool that helps with contact management, sales management, productivity, and more.

A CRM solution helps you focus on your organization’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout your lifecycle with them, including finding new customers, winning their business, and providing support and additional services throughout the relationship.

We bring you experts from the world of e-commerce to share with you helpful tips and knowledge that you can use in your e-commerce business.

Register now!

Agenda
13:30 Registration
14:00 Introduction to SITEC
14:10 Coach - Shadiq Abdullah, Co-Founder & Sale Director, Axis De Infinity Studio Sdn Bhd
15:00 Guest speaker 1 - Charles Gregory, President of Digital Marketing Association Malaysia
15:30 Guest speaker 2 - Vickson Tan, Vice President of Marketing, Exabytes Network Sdn Bhd
16.00  Group photo session, refreshments & networking
* This class will be conducted in English.


Who should attend?
Online sellers, internet solution providers, SME business, retailers, chain stores, entrepreneurs, university graduates and anyone interested.

Enquiry & Registration:
Website: http://bit.ly/2019ecclass
Email: [email protected]
Tel: 0172609960 (Salman)
This program is organized by SITEC with the support of Invest Selangor. FREE Admission

About SITEC:
SITEC (Selangor Information Technology and E-Commerce Council) was initiated by Selangor State Government in 2015. We conduct a series of seminars aiming at increasing the e-Commerce know-how for Small and Medium Enterprises. We also host forums and discussion panels inviting emerging and successful e-commerce entrepreneurs to share their stories and real-world experiences. We hope this can serve as the catalyst for the traditional industry to transform their business successfully online and help Selangor to stay at the forefront of social-economy growth driven by this new and fast growing world of e-commerce.

Location

Selangor Information Technology and E-Commerce Council - SDCC
E28-1,, Jalan Multimedia 7/Ag, I-city, 40000 Shah Alam, Selangor, Malaysia

Terms and Condition

This event is free of charge. However if you cannot make it, do have the courtesy to alert us via email [email protected] or just buzz me via WhatsApp at 017 260 9960 (so that we can tell the caterer as to how much food we need to prepare to minimise wastage). 


SITEC has also invited companies from the e-commerce industry to come and open counters. You can visit their counters before and after the class to find out more about e-commerce services offered.

Below are some reminder for you:

1) Registration
Event will begin at 1400 and registration starts at 1330. Check-in process is simple, just show us the barcode/QR code of your mobile ticket, or tell us your name will do.


2) Seats
Free seating. Please fill up the front row first. :)


3) Refreshments
Delicious local delicacies are waiting for you after the class.


4) Location
SDCC (Selangor Digital Creative Centre) is located inside i-City Shah Alam (https://goo.gl/maps/nd3Ma8sHUwm). Look for E-28-1, we are at 1st floor and there's a bunting at the staircase, you won't miss it.


5) Parking Rate
Monday to Sunday (6am - 7pm): 1st 2 hour or part thereof,RM3, Subsequent 2 hour of part thereof RM3.
Monday to Sunday (6pm - 6am): Per Entry, RM10


6) Upcoming Free Class Schedule

So I sincerely hope you do not give this a miss as especially if you are still new in the e-commerce industry. Thanks for reading this and I'll see u soon!


Best regards,
Salman Ahmad
0172609960
SITEC

 
The Selangor state government has decided to rebrand SITEC as SIDEC (Selangor Information Technology & Digital Economy Corporation) Sdn Bhd – a full-fledged government-linked company, effective Jan 1, 2021. SIDEC aims to lead the digital transformation of Selangor as ASEAN’s digital hub through these objectives: 1. Nurturing Selangor digital talents, narrowing the digital divide 2. Accelerating Selangor startups to become regional tech icons 3. Empowering Selangor businesses and SME digitalisation 4. Encouraging Selangor digital investment and emerging technologies. SIDEC is committed to creating an innovative digital ecosystem that will inspire new talents to pursue their dreams fearlessly, to build significant regional technology companies with lightning-fast speed, that will propel Selangor to become the digital hub of Southeast Asia. The company was established in 2015 to develop Selangor as the regional trading hub for e-commerce and to uplift the startup ecosystem within the state. Five years since its inception, it generated a Gross Merchandise Value (GMV) of RM334.37 million through its various high-impact programmes. SIDEC has successfully onboarded 650 e-commerce merchants and trained more than 9,000 SMEs and individuals who wish to make sales online through its E-Commerce Class, Master Class, Online 100 and Brands 100 programmes. SIDEC has also nurtured 90 startups from the three cohorts of the Selangor Accelerator Programme (SAP) and organised 3 [email protected]r sessions, as well as making pitching and industrial visits to the Silicon Valley. SIDEC also reached out to more than 600 Micro-SMEs from municipals in Selangor through the popular Jelajah Usahawan Digital.
Event Links
http://t2u.asia/e/13267 

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