1. What's FREE by using Ticket2u?
ZERO setup fee
FREE E-Ticket in Email and SMS
FREE Ticket2u Organiser App (For QR Code Scan Check-In and Claim System)
FREE advanced settings (Promotional Code, Discount Period and Ticket Capacity)
FREE charges on Local Bank Transfer, Credit Card or ATM Card
FREE Hotline, Livechat, WhatsApp, and Email Support
FREE Offline Registration / Manual Key-In (QR Code, Email, and SMS provided)
Note: Extra notification of Email, SMS and WhatsApp subject to additional charges.
2. Ticket2u Charges (6%)
2.1. Pass On Fee (Pass the charges to buyer. Organiser pay nothing)
2.2. Absorb Fee (Organiser absorb charges. Buyer pay ticket price exactly)
2.3. Split Fee (Organiser choose to split / share the charges with buyer. Eg. 3%:3%, 2%:4%)
Note: GST is not included. Minimum transaction fee of RM2.00 applied. For more information, please contact us.
3. NGO / Charitable Event Charges (-1%)
-1% Sponsored Back (Certification proved required)
Note: To enjoy sponsored back charges, all marketing collateral and poster must include Ticket2u.com.my official logo. Ticket2u.com.my has the right to access and promote Ticket2u.com.my branding on the event day such as buntings, banners, and flags.
4. Ticket2u Payout
4.1. Monthly Payout (Cut-off from the first month 16th to second month 15th. Payout will be at 28th every month)
4.2. After Event Payout (After event ended within 7 - 14 days)
4.3. Ad-hoc Request (1 week after request and amount must be more than RM5,000)
Note: Default payout will be after event 7 days. To enroll with our monthly payout, you are required to sign a standard agreement with us.
5. Payment Processing Options
5.1. FPX - Local Bank Transfer (Support all local bank payment such as Maybank2u, CIMBClicks, PBe and more)
5.2. Credit Card Payment (Accept VISA and Mastercards)
5.3. Debit Card Payment (Accept ATM Cards from Malaysia)
Note: All payment options all automatically applied for buyer to checkout. No processing fee imposed to any party.
6. Ticket2u Check-In / Claim System
6.1. Organiser App - iOS & Android (Free Download, Free Usage, Unlimited Scan)
6.2. Ticket2u Desktop / Handheld Scanner Rental (Contact us for more information - 4 hours, Min. 2 devices, Klang Valley)
6.3. Ticket2u Exhibition Kiosk Rental (Contact us for more information)
6.4. Ticket2u Crew (Contact us for more information - 4 hours, Klang Valley)
Note: For more information regarding outstation fees, lucky draw system, table management, WhatsApp invitation, custom modification, seating chart setting, please contact us.