How much does it cost to sell at Ticket2U?

With a ZERO setup fee, as well as great service and support for all your needs, you get the best value when you sell your tickets via Ticket2U!

1. What's FREE by using Ticket2U?


ZERO Setup Fee

FREE E-Ticket + QR Code in PDF, Email and SMS

FREE use of Advanced Settings (Promo Code, Affiliates Link, Discount Period and Capacity, Flexible Form, Seating Chart, Seat Holding, Live Reporting, Virtual Run Management, Table Management, Inventory Management)

FREE Hotline, Livechat, WhatsApp, and Email Support

FREE Offline / Manual Key-In (E-Ticket, QR Code, Email, and SMS provided)

UNLIMITED USAGE of Ticket2U Organiser App & Ticket2U Check-In Manager (QR Code Scan Check-In, Claim System, Participant and Ticket Summary, Offline Mode)

Note: Ad-hoc notification of Email, SMS and WhatsApp subject to additional charges.

2. Ticket Sales Mode

2.1. Pass On Fee (Pass the charges to buyer. Organiser pay nothing)

2.2. Absorb Fee (Organiser absorb charges. Buyer pay ticket price exactly)

2.3. Split Fee (Organiser choose to split / share the charges with buyer. Eg. 2%:3%, 3%:2%)

3. Ticket Sales Charges

3.1. Standard 6% (Normal contract per event basis)

3.2. Terms 5% (Exclusive 1 year terms with volume more than 1 Million)

3.3. High Volume 4% (Exclusive 2 years terms with volume more than 5 Millions)

3.4. Sub-Account (Exclusive 2 years terms with direct payout)

Note: For more information, please contact us.

4. NGO / Charitable Donation (-1%)

-1% Sponsored Back (Certification proved required)

Note: To enjoy sponsored back charges, your event must be exclusive event with Ticket2U. All marketing collateral and poster must include Ticket2U official logo. T&C apply.

5. Ticket2U Payout

5.1. Monthly Payout (Cut-off from the first month 16th to second month 15th. Payout will be at 28th every month)

5.2. Bi-Weekly Payout (Payout will be at 14th and 28th every month)

5.3. After Event Payout (After event ended within 7 - 14 days)

5.4. Ad-hoc Request (1 week after request and amount must be more than RM50,000)

5.5. Direct Payout (Only for Exclusive Sub-Account Merchant)

Note: Default payout will be after event 7 days. To enroll with our monthly payout, you are required to sign a standard payout agreement with us.

6. Payment Processing Options

6.1. FPX - Local Bank Transfer (Support all local bank payment such as Maybank2u, CIMBClicks, PBe and more)

6.2. Credit Card Payment (Accept VISA and Mastercards)

6.3. Debit Card Payment (Accept ATM Cards from Malaysia)

6.4. E-Wallet Payment (Accept E-Wallets approved by Bank Negara Malaysia)

6.5. Offline Payment (Accept 7-Eleven Counter Payment and Ticket2u Terminal)

Note: All payment options all automatically applied for buyer to checkout. No processing fee imposed to any party.

7. Ticket2u Check-In / Claim System

7.1. Ticket2U Check-In Manager - iOS, Android & Huawei (Free Download, Free Usage, Unlimited Scan)

7.2. Ticket2U Desktop / Handheld Scanner Rental (Contact us for more information - 4 hours, Min. 2 devices, Klang Valley)

7.3. Ticket2U Exhibition Kiosk Rental (Contact us for more information)

7.4. Ticket2U Lead Scanner (Contact us for more information)

7.5. Ticket2U Facial Recognition Check-In (Contact us for more information)

7.6. Ticket2U Crew (Contact us for more information - 4 hours, Klang Valley)

Note: For more information regarding outstation fees, lucky draw system, table management, WhatsApp invitation, custom modification, seating chart setting, please contact us.

8. Ticket2U Interactive Event Management System

8.1. Lucky Draw System (Numbered or Name Lucky Draw, based on checked-in participants)

8.2. Treasure Hunt System (Eg, Hunt QR Codes during event)

8.3. Pre and Post Survey Form (Contact us for more information)

8.4. Live Questionaire and Polling System (Contact us for more information)

8.5. FaceCount 1.0 - Attendees AI Statistic (Contact us for more information)

8.6. Ticket2U Theme Park Management System (Contact us for more information)

8.7. Ticket2U Facial Photo Finder (Contact us for more information)

8.8. Business Matching App (Contact us for more information)

8.9. Ticket2U Webinar (Contact us for more information)

T & C Applied : All above are limited to Terms & Conditions applied as different event may subject to additional requirement and services. Official agreement will be provided.

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