Sale & Refund Policy
Tandem skydive / Heli Joy Ride / Tandem Paramotor
1.When booking a Tandem skydive / Heli Joy Ride / Tandem Paramotor for MAF22 online, you need to pay full to confirm your reservation and check-in time.
2.If Organizer cancels your Tandem skydives / Heli Joy Ride / Tandem Paramotors due to unfavorable weather conditions or other circumstances beyond Organizer's control, you can choose to reschedule your slots to another available date or have your payment refunded.
3.If you request a refund, the purchase price will be refunded using the original payment method. This is applicable to Gift Voucher purchases, as well.
4.In case you are unable to experience your Tandem skydives / Heli Joy Ride / Tandem Paramotors due to your own misconduct (rescheduling your booking without a minimum of 24 hours' notice, failure to show up on time, being under the influence of alcohol or drugs before your skydive, or not following other instructions and requirements for a Tandem skydives / Heli Joy Ride / Tandem Paramotors you will not be entitled to get a refund.
CAMERA / VIDEO
On the rare occasion that the camera equipment used during a Tandem skydive / Heli Joy Ride / Tandem Paramotor malfunctions or there is a technical glitch that is beyond our control, the incident will be escalated to management for reviewal and the customer may be eligible for a refund of the money paid for the camera package in question. i.e RM 300 only for the standard photos and video, or RM 250 only for the selfie-view add-on (tandem skydive). Please note, the decision of the management team will be final.
Skydiving Malaysia does not partner with travel agents/agencies. Please note, Skydiving Malaysia does not take responsibility for erroneous/duplicate bookings made/guaranteed by the agent/agency when there is no availability on our live booking calendar. Additionally, in case skydiving operations are canceled for the day and the customer is eligible for a refund, the customer must contact the agency for a refund.
Skydiving Malaysia reserves the right to close either of its dropzone or cancel operations thereof on any other dates than specified. Skydiving Malaysia will not be responsible for any incidental expenses or consequential losses that skydivers may have incurred as a result of the planned or unexpected dropzone closures including but not limited to visas, airfare tickets, fees related to booking of accommodation, etc.
LICENSE SKYDIVERS /FUN JUMP
- Jump tickets purchase at Early Bird Price VALID on the event date and must utilize within within the event date.
- Jump tickets for Tekah Air Strip Taiping are available for purchase and valid for 12 months prices if you purchase at NORMAL PRICE
- If you want to use the services of our packers & gear rental ( for NON MEMBER) at Tekah dropzone you will need to purchase a packing RM30/ perjump , Gear (altimeter,helmet & goggle RM30/per jump), parachute rental (RM160).
- Gear Rental Price waived for Skydiving Malaysia Members /Raftaz Members (membership renewal RM240 applied) .
- If you are unable to use your jump tickets, they are fully refundable at dropzone. Jump ticket packages are non-transferable.
- If you request a refund at our drop zone, the purchase price will be refunded using the original payment method.