Keeperku Program @ Zoo Negara

Zoo Negara Keeperku Program is open to all participants aged 16 years old and above among students from schools, colleges and universities. 

Experience the Work Behind Wildlife Care
Discover what it takes to care for wildlife through KeeperKu, an experiential learning programme conducted alongside Zoo Negara Keepers and relevant zoo personnel.

Participants may assist with selected routine activities depending on the operational requirements of the assigned section such as:

• Cleaning and maintaining indoor and outdoor animal exhibit areas.
• Cleaning animal food and water containers.
• Cleaning exhibit glass, drains, tanks and water channels.
• Maintaining the cleanliness of animal enclosure floors and walls.
• Assisting with the preparation, cutting, distribution and provision of animal food under keeper guidance.
• Assisting with basic exhibit maintenance and preparation of materials.
• Supporting minor exhibit improvement or modification works, where appropriate.
• Observing and learning about daily wildlife husbandry, animal care routines, enrichment practices and zoo operations.

Beyond Wildlife Husbandry & Enrichment, participants may also gain exposure to Education, Public Relations, Customer Service, Veterinary Hospital, Park & Gardens and other relevant departments.

The work given might not be according to participant preference and participants should not expect direct animal contact. Activities are assigned according to operational requirements, animal welfare considerations and safety protocols.

What You Will Gain

• First-hand exposure to professional zoo operations.
• Practical understanding of wildlife husbandry and animal welfare.
• Insights into enrichment, animal behaviour and environmental management.
• Experience working alongside zoo professionals.
• Development of teamwork, discipline, communication and responsibility.
• A deeper appreciation of conservation and the work behind wildlife care.

KeeperKu encourages participants to understand that wildlife care involves much more than seeing animals up close. It requires discipline, responsibility, teamwork, knowledge and genuine respect for animal welfare.

Join KeeperKu and experience the work behind wildlife care.

Reservation Schedules: 

Every Thursday to Sunday : 8.00am - 12.30pm (Half day) 

Closed on Monday, Tuesday and Wednesday.

Participants are expected to arrive at 7.50 am for the safety briefing.

Itinerary

In addition, we also need participants to aid our zookeepers at the following exhibits.

Note: The work given might not be according to participant preference and participants should not expect direct animal contact.

Registration

How to register?
Select the date, register and proceed with the online payment. Upon successful payment, you will receive an email confirmation with a KeeperKu Program E-ticket.
Bring along the KeeperKu E-ticket on your reservation date.

KeeperKu Application

Before you joining this programme, please read and understand the RULES & REGULATIONS

For further details, please contact the Education Department of Zoo Negara at +603-4108 3422 or email us at [email protected]

Feedback

We value your opinions and insights. Further, we kindly ask you to take a moment to provide us with your feedback. Your responses will help us improve our program and ensure that we continue to meet your expectations in the future. Please take a few minutes to fill out this feedback form at https://forms.gle/yuK3qKTDVwbdgTLk8

Thank you.

Rules & Regulations

1. This programme is open to all students aged 16 years and above for schools, colleges and universities only. The Registration fee is RM65.00 per student for the contribution to the wildlife environmental program.
2. The participant has to provide a copy of their student ID card along with the application.
3. The participant must contact the Education Department at least two days before the arrival of the registered date to confirm his or her attendance or to cancel the booking date.
4. Please enter through Gate 3. The participant is expected to arrive NO later than 8.00am. Late comers will NOT be entertained and will be advised to either come another day or pay the entrance fee to be a normal visitor.
5. The participant must wear proper attire while on duty which includes covered shoes and long trousers. Open-toe shoes, shorts, jewellery and sleeveless tops are NOT allowed. Long hair must be tied neatly. A snack meal which is inclusive of a bun and mineral water will be provided for each participant. Participant is NOT allowed to bring outside food and drinks (inclusive of mineral water). For F&B bookings, please contact The Wild Restaurant at 019-326 0905.
6. The participant is required to wear the KeeperKu sticker provided at all times while on site.
7. Work might NOT be given according to the participant's preference. It is important that participant is healthy when joining this program in order to avoid any risk of transmitting diseases to the animals or others. This program is NOT SUITABLE for physically disabled or physically unfit person. 
8. The participant is NOT allowed to record any pictures or videos of the captive animals, indoor cage or the animals' night quarters.
9. The participant must never touch, handle or feed the animals at any time for any reason without permission from the Zoology Officer or Supervisor.
10. The participant must never enter any enclosure with the animals without permission from the Zoology Officer or Supervisor and they are NOT allowed to remain on the zoo premises after working hours.
11. An official KeeperKu Program's certificate is only given to participants who have completed a minimum of 40 hours (five full days) of this program. If you wish to collect your certificate, please email us at [email protected].
12. The participant must immediately notify Zoo Negara Malaysia's personnel if any accidents or mishaps happen while on site. The participant must NOT interfere with the Management of Zoo Negara Malaysia.
13. The participant is fully responsible for their own belongings, health and safety. The Management of Zoo Negara Malaysia and its personnel will NOT be held responsible for any accidents, losses, claims, damage or injuries to the participant or personal property.
14. The Management of Zoo Negara Malaysia reserves the right to amend the rules and regulations without prior notification or giving any reasons.

Terms & Conditions

• All published prices are subject to change without prior notice.
• Upon completion of your ticket purchase online, an e-mail notification and your E-Ticket will be sent to the e-mail address provided during the ticket purchase transaction.
• We recommend that you use a personal email address for your ticket purchase. If you used your work e-mail for the transaction and have not received the e-mail notification, do check your Spam folder. It is possible that your employer has marked this as Spam. However, if you have not received any e-mail notification or your E-Ticket, do contact us at [email protected] for further assistance.
• An identification card or passport for age verification must be presented at the Counter.
• No cancellation or refund can be made once confirmed.
• Tickets are valid for one-time entry only.
• Not valid with ongoing promotions or discounts.
• Visiting Hours are subject to change without prior notice.
• Images captured during the program will be used for promotional purposes on Zoo Negara Malaysia website and Social Media sites. Please inform us in advance if you do not wish to have you/your children's photos used for promotional purposes. 

Disclaimer
Read the above carefully before you proceed with your reservation.

I hereby confirm that I have READ and UNDERSTOOD the above Rules & Regulations by the Management of Zoo Negara/Malaysian Zoological Society. I understand that my participation in the program will be terminated if the above Rules & Regulations are not followed.