Have fun with Splash Adventure Pool Obstacle Course!

Please read the terms & conditions carefully. By entering the obstacle course game, you are explicitly acknowledging that you have read and understood the terms and conditions herein and that you agree to be bound by them.

For safety & enjoyment of all participants, the following terms and regulations will apply while using the obstacle course:-

Terms and Rules for Participation

1. In order to join the obstacle course, participant(s) must book the sessions online. Multiple sessions may be booked in a row.
2. Our sessions are open to families, adults and children.
3. Sessions are ONLY open to participants aged 7 and above with a requirement of over 110cm in height. Height requirement will be confirmed upon check-in.
4. Participants must be able to swim 50m with buoyancy aid.
5. The duration for each session is for a period of one (1) hour  and shall include a safety briefing.
6. Participants shall be briefed 10 minutes during the session.
7. Please arrive 30 minutes before the start of the scheduled session start for safety, security and administration check.
8. Photography and/or videos and/or digital recordings during the sessions are prohibited without prior approval from the Management of D Swim Academy Sdn Bhd (“DSA”).
9. Please remove any jewellery, rings, necklace, piercing and glasses before participating in the session.  
10. Participants are to keep their personal belongings off the deck floor and the said personal belongings may be kept in day lockers.

Usage of the Obstacle Course

1. At all times, participants are NOT allowed to dive headfirst into the pool. Participants are ONLY ALLOWED TO ENTER into the pool using their feet first. 
2. Inflatable obstacle course must be used safely and responsibly at all times. Participants are NOT ALLOWED to stand on top of the slides, cliffs or podium. Feet first sliding and entry only. 
3. AT ALL TIMES, participants are NOT ALLOWED to swim or play under the DSA obstacle course.
4. Running, dunking, shoulder riding, jumping into the pool, tube chains, or other horseplay ARE NOT permitted at any time.
5. Food or drinks ARE NOT ALLOWED on the deck without prior approval
6. Smoking/vaping is not permitted in the facility.
7. Swimwear is required upon entering the water at all times. Swimwear should be properly fitted and shall not indecently expose parts of the body, be transparent, or display obscene or offensive pictures or slogans. Cut-off jeans, cargo or khaki shorts, pants or any other non-swimwear shall not be worn.
8. ONLY aquatic shoes are permitted in the pool, street shoes ARE NOT ALLOWED.
9. Children MUST be supervised at all times. Children under the age of 12 MUST be accompanied by a supervising responsible adult over the age of 18 during the entire duration of the session (at the same start time). Each responsible adult may accompany a maximum of two (2) children on the session.
10. Participants and/or guests and members with open wounds or obvious signs of bleeding SHOULD NOT be permitted to enter the water.
11. Consuming alcoholic beverages is prohibited. Participants MUST NOT be under the influence of any drugs or alcohol whilst participating in the session.
12. Breath holding for extended periods of time will not be permitted.
13. Flotation devices and water toys are NOT PERMITTED unless provided by the facility.
14. Lifeguards shall have complete authority at all times.
15. Participants and/or guests and members who negatively impact the experience for other guests or employees shall have their access revoked.
16. Participants and/or guests and members may be asked to leave without a refund if the rules set out herein are not followed.
17. The timing of the sessions may be subjectto change due to adverse weather, unfit environment and/or light conditions or any other unforeseen circumstances. The only time the session may be altered is under unforeseen weather conditions i.e. thunder and lightning or extremely high winds.

Health & Safety

1. Participants who are sick with diarrhoea, or who have been sick in the last two (2) weeks, risk contaminating pool water with bacteria and SHOULD NOT enter the water if they have recently been sick.
2. Participants/Guests with open wounds or obvious signs of bleeding SHOULD NOTbe permitted to enter the water.
3. We advise that if you have any COVID related symptoms (including high temperature, a new, continuous cough, headache and a loss or change to your sense of smell or taste) to not participate in course.
4. All guests MUST wear life jacket as approved by the management.
5. Safety is our paramount concern and we have the right to remove anyone on, in or around the pool who gives us any concern whatsoever with regards to safety of the participant and/or the rest of the participants.
6. Rules and safety guidelines are subject to change at any time due to Management discretion.

Liability Release and Assumption of Risk

1. All participants acknowledge that they are participating in the session at their own risk and that the adult participants and the child participant hereby release and discharge DSA, its employees, agents and officers, its contractors and other participants, agents, officers, consultants, contractors and representatives (“Release Parties”) from any claims and liabilities whatsoever, to the fullest extent permitted by law, as a result of your presence at or participation in the session, including death and/or personal injury.
2. All participants shall assume total responsibility for the condition, maintenance and safekeeping of any personal property and/or equipment that he/she brings to and/or may use during the session, including but not limited to mobile phones and cameras and any property left by any participant in any bag drop or cloak room area operated by DSA and/or its employees and/or the Release Parties.
3. All participants shall assume all of the risks of participating (or the child participant participating) in the session including but not limited to any accidents, slips, falls, negligent acts of other participants or effects of weather, and you hereby confirm that you understand that participating is a potentially hazardous activity in which injuries could occur during the session.
4. By taking part in the session, participants freely assume the inherent risks as well as any other risks not listed that are part of the obstacle course, and any harm, injury, illness, or loss that may occur to them or property as a result of their participation in the session —including any injury, illness, death or loss caused by the negligence of DSA, its employees, agents and officers, its contractors and other participants.
5. DSA and/or its employees or management shall not be liable for any indirect or consequential loss or damage, loss of profit, anticipated savings or wasted expenditure whatsoever arising out of the participant’s presence at or participation in the session.
6. All participants agree to indemnify and hold harmless the Released Parties from any losses, damages, costs, expenses and demands arising out of any claim or litigation brought against them by: (a) you or on behalf of you/the child participant and/or your estate; or (b) any third parties as a result of yours/the child participant’s actions during the session.

Disclaimer

1. The materials may contain inaccuracies and typographical errors. DSA does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion or other information display or distributed through www.dswimacademy.com. You acknowledge that any reliance on any such advice, opinion or information shall be at your sole risk. DSA reserves the right, in its sole discretion to correct any errors or omissions in any portion of the site. www.dswimacademy.com may make any changes to the site at any time without notice.
2. The materials in this website are provided “As Is” and without warranties of any kind either expressed or implied to the fullest extent permissible pursuant to applicable law. By using this website, you agree to indemnify, defend and hold www.dswimacademy.com website, DSA and all affiliated partners harmless against any claims (including, but not limited to, claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages including attorney’s fees arising from any submissions by you or through your account.
3. DSA and the Management shall be entitled as it deems fit to film or photograph You and/or the Participant(s) for promotional and marketing purposes for DSA business to which You and/or the Participant(s) may appear in any promotional or marketing material. By purchasing the ticket(s) you agree to allow us to use image of You and/or the Participant(s), either in full or part, in conjunction with any wordings or drawings, in any DSA publication, production and presentation, including but not limited to electronic/internet marketing materials for the purpose of promoting DSA and its programmes. 

Terms and Conditions

THE FOLLOWING TERMS AND CONDITIONS APPLY TO YOUR ACCESS AND THE USE OF THIS ONLINE TICKETING AND THE SERVICES PROVIDED HEREIN BY D SWIM ACADEMY SDN BHD (“DSA”). BY ACCESSING ANY PAGE OF THIS ONLINE TICKETING AND/OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS WITHOUT LIMITATION OR MODIFICATION. THE FOLLOWING TERMS SHALL CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND D SWIM ACADEMY SDN BHD (“DSA”)

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS TO DSA’S ONLINE TICKETING AND/OR USE OF THE ONLINE TICKETING SERVICES.

General Line: 1300 222 372 (Operating Hour: Mon – Fri, from 9am – 6pm)
WhatsApp: +603-8999 3393

Email: [email protected] 

1. In order to use DSA’s Online Ticketing Services, you must be at least 18 years of age or above as at the time of your usage/purchasing. If you are under 18 years of age, you shall use DSA Online Ticketing services only under the supervision and with the consent of your parent or legal guardian.
2. The information, materials, functions and contents provided in the pages of this online ticketing may be changed from time to time with or without notice at DSA absolute discretion. Your continued access or use of the online ticketing and/or the services provided herein subsequent to any such change will be deemed as your acceptance of those changes.
3. Effective of 1^st January 2022, all admission ticket rates are quoted in Malaysian Ringgit inclusive of 5% Entertainment Tax and any prevailing taxes and/or charges where applicable.
4. Upon registering, you have agreed to provide true, accurate and complete details required in DSA’s online customer information.
5. You shall not impersonate or attempt to impersonate any other person by using the name, address, credit card information, e-mail address of any other person for any reason whatsoever, without prior consent or forge a header or otherwise manipulate identifiers in order to disguise the origins of an e-mail.
6. Payment being made does not mean that your transaction has been accepted. We will only send confirmation via email for purchases that have been verified as genuine purchase made.
7. E-Ticket(s) must be purchased 72 hours (advisable) before your visit date at DSA to allow your transaction to be processed. 
8. E-Ticket(s) are non-transferable, non-exchangeable for cash and can be used once only and no partial redemption is allowed. This E-Ticket(s) CANNOT BE USED for resale and/or passed to any third party.
9. All the following uses are prohibited and shall constitute a criminal offence(s):-
   • The resale of E-Tickets to any third party;
   • The use of E-Tickets for any purposes that are unlawful or contrary to these Online Ticketing Terms and Conditions or Terms of Use of Online Ticketing;
   • The use of Online Ticketing Services in any manner that could damage, disable, overburden, or impair DSA’s Online Ticketing Services or interfere with any other party’s use and enjoyment of them;
   • Any attempt to gain unauthorized access to any account, computer systems or networks associated with the Online Ticketing Services; or
   • To obtain or attempt to obtain any materials or information through the Online Ticketing Services or by any means not intentionally made available or provided for by DSA.
10. No exchange, refund, replacement and/or extension will be made under any circumstances. No cancellation will be accepted upon confirmation of purchase. On a case-to-case basis with approval from the Management, a 3% refund charges will be imposed for refund process fee.
11. Unauthorized duplication and/or sale of this E-Ticket(s) will result in denial of entering DSA.
12. Discount vouchers, promotional coupons or other offers cannot be used in conjunction with E-Ticket(s).
13. DSA shall not be responsible or liable for any damages (whether direct, indirect, special or consequential), late or non-delivery of tickets, loss, embarrassment, goodwill expenses or loss of profit incurred or suffered by You under the circumstances including but not limited to the following:
    • This online ticketing not being available;
    • The email address is incorrect;
    • Refusal from you (should such situations occur, the purchase is considered delivered & no refunds will be made);
    • Any access, use or inability to access or use this online ticketing and/or any other website linked to this online ticketing;
    • Any failure, delays in transmission, interruption, errors, omission or breakdown of any equipment, system, server software or terminal of DSA or of the payment gateway;
    • Attacked or interfered by any computer virus, corruption, worms or by any person;
    • Improper use or unauthorised use of this online ticketing;
    • The taking and compliance of any of Your requests or instructions via this online ticketing or any affiliates’ website;
    • Any inaccuracies, errors, defects of any content of this online ticketing or other websites linked to this online ticketing;
    • Any operation malfunction or defect of Your computer terminal, systems or software used in accessing this online ticketing;
    • The destruction or alteration of Your request, data or information transmitted by You to DSA or its affiliates’ website;
    • Natural disaster, violence, warlike situations and/or reasons beyond DSA’s control
    • And shall not be responsible or liable unutilised E-Ticket(s) and/or loss of recreational opportunities due to rides maintenance, capacity, inclement weather, special events and/or any circumstances beyond DSA control.
14. It is the E-Ticket(s) guest responsibility to check prior to purchase whether the information supplied in respect of the E-Ticket(s) is accurate. If inaccurate information is supplied, this may result in additional charges or voiding of the E-Ticket(s).
15. DSA reserves the right to request additional information or documentation from time to time for verification purpose.
16. DSA reserves the right not to honour any online sales transaction if we have a reason to believe that the said transaction is fraudulent and if you have failed to provide accurate and complete information which is required of you at the time of application.
17. DSA’s management reserves the right to substitute, amend or terminate any offers or promotions at any time without prior notice.
18. DSA may vary, update or change these Online Ticketing Terms and Conditions at any time at its sole discretion without prior notice. Any variation, updates or changes will be posted on DSA’s website. Your continued access  or use of DSA’s Online Ticketing service after any such changes shall constitute your consent to such change.
19. DSA reserves the right to terminate or suspend your access to DSA’s Online Ticketing Service or any part thereof at any time without notice for any breach of terms and conditions.
20. You may refer to Online Ticketing Terms of Use of the online ticketing in respect of the obstacle course game before proceeding with the purchase.
21. No failure or delay by DSA in exercising any of its rights under the terms and conditions herein shall be deemed to be a waiver of that right, and no waiver of a breach of any provision of the terms and conditions shall be deemed to be a waiver of any subsequent breach of the same or any other provision.
22. DSA and the Management shall be entitled as it deems fit to film or photograph You and/or the Participant(s) for promotional and marketing purposes for DSA business to which You and/or the Participant(s) may appear in any promotional or marketing material. By purchasing the ticket(s) you agree to allow us to use image of You and/or the Participant(s), either in full or part, in conjunction with any wordings or drawings, in any DSA publication, production and presentation, including but not limited to electronic/internet marketing materials for the purpose of promoting DSA and its programmes. 
23. All participants acknowledge that they are participating in the session at their own risk and that the adult participants and the child participant hereby release and discharge DSA, its employees, agents and officers, its contractors and other participants, agents, officers, consultants, contractors and representatives (“Release Parties”) from any claims and liabilities whatsoever, to the fullest extent permitted by law, as a result of your presence at or participation in the session, including death and/or personal injury.