NOTE: Add on Non-Participant require purchase Family Package.
GENERAL TERMS AND CONDITIONS
The event is open to individuals of all nationalities. Only children between the ages of 2 and 6 years old are entitled to participate.
2. Participants and Guardians
Each ticket purchase must include at least one participant aged 2 to 6 years old, accompanied by eligible guardians aged 18 years old and above.
3. Event Date and Time
Before proceeding with the online payment, please ensure to double confirm the event date and time. Please take note that once tickets are purchased, no changes or refunds will be entertained.
4. Ticket Policy
Tickets sold are non-exchangeable, non-refundable and non-transferable.
5. Admission Discretion
The organizer reserves the right to refuse entry to any applicant deemed unsuitable for the event.
6. Early Bird Promotion
To be entitled to the early bird promotion, tickets must be purchased latest by 12th August 2023.
7. Activities Involving Animals
Please be advised that certain activities may involve interactions with animals. Parents or guardians of children with sensitivities are advised to consider this before participating in such activities. In any event, please be assured that our trained and experienced staff (including animal keepers), will be present during the activities to guide and ensure the safety of all the participants during the event.
8. Rides and Activities
Kindly take note that all rides will cease operation 30 minutes before the end of the scheduled event hours. Availability of rides and activities is on a first-come, first-served basis.
9. Free Rides Usage
Complimentary rides offered with tickets are non-transferable, cannot be exchanged for cash, and are valid for a single use only for each and every rides.
10. Children Below 12 Years Old
Children below 12 years old must be accompanied by parents or guardians to participate in any rides or activities.
11. Weather and Technical Issues
99 Wonderland Park (Wildlife in the City) shall not be liable for any closure of activities or rides due to inclement weather, technical malfunctions, maintenance, or any other reasons which shall be determined at the sole discretion of 99 Wonderland Park (Wildlife in The City). No refund or exchange will be entertained for the closure of any activities or rides.
12. Use of Personal Information
By participating in the event, attendees agree to grant 99 Wonderland Park (Wildlife in the City) including its employees, workers and agents, the right to photograph them and use their personal particulars, videos, and photographs for promotional and publicity purposes without prior notice or consent.
13. Event Cancellation and Rescheduling
In the event of unforeseen circumstances that lead to the cancellation of the event, we reserve the right to reschedule the event to a later date. Participants will be notified of the new event date and time through the contact information provided during the ticket purchase process. No refunds will be issued in the case of event cancellation, and all purchased tickets will remain valid for the rescheduled event date. Participants unable to attend the rescheduled event may transfer their tickets to eligible individuals, as per the original eligibility criteria outlined in these terms and conditions.
14. Disclaimer of Liability
99 Wonderland Park (Wildlife in the City) including its employees, workers, and agents shall not be held liable for any damages, loss, injury, or death resulting from attendance at the park, including those related to the animal interaction, whether caused by the negligence of the company or otherwise.
15. Changes of Offers and Terms
99 Wonderland Park (Wildlife in the City) reserves the right to substitute, amend, or terminate any offers or promotions, as well as vary, amend, or change the terms and conditions without prior notice.
16. Compliance with Rules and Regulations of 99 Wonderland Park (Wildlife in the City)
All the visitors must comply with the Rules and Regulations of the Park failing which the Park reserve the rights to deny entry of any person who violates these Rules and Regulations. Please take note that by entering into Park premises, visitors agree to abide by these Rules and Regulations and the Park reserve the discretion to take appropriate action against those found in violation.
KINDLY TAKE NOTE THAT
- Participants are encouraged to exercise caution and follow the instructions provided by the park staff to ensure a safe and enjoyable experience during the event. By participating in these activities, attendees acknowledge and accept the inherent risks associated with animal interactions and agree not to hold 99 Wonderland Park (Wildlife in the City), its employees, workers, and agents liable for any injuries or incidents that may occur during the event.
- These general terms and conditions govern the sale and usage of event tickets via the online platform “Ticket2U”. By purchasing tickets and participating in the event, attendees agree to adhere to these terms and conditions