Mastering Team Leadership Skills

The Ritz-Carlton Hotel
The Ritz-Carlton Hotel, 168, Jalan Imbi, 55100, Pudu, WP Kuala Lumpur, Malaysia
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Teams have been around for as long as anyone can remember and there can be few organisations that have not used the term in one sense or another. It is common to hear of management teams, production teams, service teams or even whole organisations being referred to as teams. Employers stress the importance of employees working as a team and advertise for staff with the ability to work in such a way. In a general sense people talk of teamwork when they want to emphasise the virtues of co-operation and the need to make use of the various strengths of employees. However many teams underperform and this causes major problems for the organisation, and therefore the team leader. The programme is designed to focus on:

- Enhance your team leadership skills
- Motivate and manage your people for effective accomplishment
- Deal effectively with conflict in a team
- Build a high performance team
- Obtaining success through dynamic team development

- New members of the management team
- Team leaders interested in further management development
- Managers seeking to enhance their skills in leading teams
- Team leaders who wish to build high performance teams as part of their personal and organisational development

- Recognize the difference between ineffective and effective teams
- Study the different team player styles and their impact
- Devise a strategy to manage the team through the stages of development
- Discover techniques for improving their personal performance as a team leader
- Examine the art of motivating employees
- Consider methods of dealing with conflicts between team members
- Review strategies for handling difficult people

Participants will learn by active participation during the programme through the use of individual exercises, questionnaires, team exercises, training videos and discussions of “real life” issues in their organizations.

This programme covers all the essential skills necessary to be an effective team leader. There will be discussions of the special requirements of being a team leader as opposed to a traditional manager. The programme will concentrate on all of the factors essential to the building of a high performance team. It will also highlight obstacles to team development and methods for overcoming these obstacles. In particular there will be an emphasis on dealing effectively with both team member conflict and poor performing team members. All participants will leave the programme with ideas they can immediately implement in their work environment.

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