To offer you the best shopping experience by providing you with a comfortable shopping ambience, great value and excellent customer service.
*Cosmetics & Fragrances
*Fashion Brands
*Home Furnishing
*Children & Babies' Wear
*Electronics & Gadgets
*Food Court & Restaurants

* We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. * KL SOGO takes your personal data seriously. Your data is kept secure and no actions will be taken on your behalf without your prior permission. Please refer to our full Privacy Policy. * Contract creation and electronic contracting - The technical steps required to create the contract between you and us are as follows: 1. You place the order for your products on the Website by pressing the place order button at the end of the checkout process. 2. You will be guided through the process of placing an order by a series of simple instructions on the Website. 3.We will send to you an order acknowledgement email detailing the products you have ordered. * This is not an order confirmation or order acceptance from KL SOGO. * Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in our Returns Policy. * Non-acceptance of an order may be a result of one of the following: 1. The product you ordered being unavailable from stock. 2. Our inability to obtain authorization for your payment. 3. The identification of a pricing or product description error. 4. You have not met the eligibility criteria to order as set out in the main Terms & Conditions. * The contract will be concluded in English. * The details of your specific contract will not be filed by KL SOGO. If you do require any information regarding orders you have placed with KL SOGO please write to us. * Contract cancellation under the Distance Selling Regulations: 1. Please note that you are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than fourteen 14-day after the day on which you received the Products. 2. If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price and delivery charge, provided always that you have notified us in writing no longer than fourteen 14-day after the day on which you received the Products, and that you have taken reasonable care of the Products and not used them. Please follow the procedure set out in our Returns Policy. * Kindly Refer to Our website for more detail about Terms and Conditions: https://www.klsogo.com.my/page/tnc/