1. All ticket holders need a valid ticket to enter the event venue. One (1) ticket admits one (1) person only. 2. All tickets will be sold online and issued electronically.
2. All sales are final. No refunds or exchanges are allowed.
3. Children under the age of 13 must be accompanied by a parent/legal guardian at all times and have purchased a valid ticket.
4. Tickets are non-transferable. Reselling is strictly prohibited. All tickets will be rendered as invalid if resold.
5. Tickets purchased from unauthorised ticket sellers or scalpers will be counted as void.
6. Lost or stolen tickets will not be replaced or reissued. Your ticket is your responsibility.
7. By purchasing tickets through Ticket2U, you are agreeing to the terms and conditions stated.
8. Kindly present the printed ticket or online e-ticket QR code for verification purposes upon registration on the event day.
9. The event organiser may postpone, cancel and/or relocate the event under unforeseen circumstances and in accordance with prevailing government guidelines.
NO RE-ENTRY POLICY
● The Organizer/promoter reserves the right to take action to prohibit entry to the venue for an actual ticket with QR Code that has been used previously by others.
PURCHASE INFORMATION:
● You are responsible for ensuring that your personal information details provided at the time of purchase are correct and current / latest information.
● We are not responsible where incorrect information results in an invalid purchase.
● For successful transactions, E-Ticket will be delivered via email to the Ticket Buyer's registered email address.
● Please keep your booking confirmation as proof of purchase.
● For multiple ticket purchases on behalf of friends and/or family,
- You are solely responsible for all the tickets under your purchase.
- Please ensure the ticket is given only to the right recipient and is not shared with any other third-party.
● All other ticketing's, venue & event entry terms & conditions apply.
● The ticket holder shall undertake all risks and dangers which the ticket holder may face while attending the event. The ticket holder accepts that there are risks on the way to, and outside of or within the venue.
Prohibited Activities / Items Visitors must NOT:
● Engage in any behaviours that endanger themselves or others, including but not limited to climbing on structures, running in crowded areas, or obstructing pathways.
● Smoking/Vaping is strictly prohibited inside the event venue. (Smoking area is located outside the event venue)
● Photography and videography are permitted for personal use only. Live streaming or commercial photography requires prior permission from event organisers.
● The following items are prohibited within the event area:
● NO outside Food or drinks.
● NO Pets, except for service animals.
● NO Alcoholic beverages brought from outside.
● NO Sharp or Explosive objects.
● NO Hazardous materials or items that pose a risk to public safety
● NO Skates, skateboards, or other wheeled devices (except for strollers and wheelchairs).
● NO Unauthorised drones or remote-controlled aircraft.
● NO Big bags are allowed into the event.
The organisers reserve the right to check any large bags brought to the venue.
● NO any flag, banner or signage.
● NO Folding chairs.
Safety, Security, and Comfort
● All participants and visitors are responsible for their own safety and should exercise caution while navigating the carnival area. Please be mindful of uneven terrain, crowds, and potential hazards.
● Security personnel may conduct random checks on bags and belongings as a precautionary measure.
● Event organisers reserve the right to deny entry or remove individuals from the event venue if they violate these terms and conditions or engage in disruptive behaviours.