- Tickets are non-transferrable
- All purchases are final and non-refundable
- Sessions cannot be rescheduled
FAQ:
What do I do when I arrive at the venue?
You are required to check-in and gear up before you proceed to the class. No exception will be given even if you are running late. Present YOUR e-ticket with QR code during check-in to our Front-of-House. We will help you gear up before the class. The class instructor will make an
announcement when the class is about to start.
Can I pre-book my spot?
You can only pick your spot on the event day itself upon check-in, on a first-come-first-served basis. We will not allow you to book the spot on
behalf of your friend. We highly encourage you to come early so that you can get your preferred spot on the event day.
When should I arrive?
Please arrive 15 - 20 minutes before the scheduled session to give yourself ample time to locate us, check-in and gear up (our Front-of-House will help you to gear up if you are unsure how to do so).
What do I wear and bring along?
Please wear sports attire / activewear that you would be comfortable working out in and comfortable training shoes & socks.
Please also bring your own drinking water & sweat towel.
You may bring along your own fight gear (i.e. boxing gloves and handwraps) if you prefer, otherwise will be provided on a complimentary basis.