EVENT DETAILS

Date: 23rd & 24th May 2025

Venue: Chemsain Auditorium

Time: 8PM (Doors open at 7PM)

Dress Code: Regency Elegance or Formal

DESCRIPTION

Dearest gentle reader, prepare yourselves for the most anticipated event of the season—a night of elegance, music, and a touch of intrigue. On the 23rd and 24th of May, Chemsain Auditorium will transform into the very heart of high society, where passion, talent, and secrets intertwine in a string quartet recital unlike any other.

This, my dear friends, is no mere recital. The evening will be filled with the most exquisite melodies, from timeless classics to contemporary favourites—think Ariana Grande, Billie Eilish, Taylor Swift, BTS, Coldplay, and more—each reimagined in the grand style of a Regency ball. 

But wait, there’s more! A mystery awaits—hidden amongst our esteemed guests is none other than yours truly, Lady Whistledown. Will you be the one to unmask me? Engage in a delightful quest throughout the evening, uncovering clues and whispers as you mingle with the finest members of the ton. And, dare I say, there may even be a chance to meet Her Majesty, Queen Charlotte herself.

Don your finest Regency (or formal) attire, for this will be a night of romance, mystery, and splendour—an affair that shall be talked about for weeks to come. Will you solve the mystery? Will you discover my secret? Join us, and let the intrigue unfold.

Yours truly,
Lady Whistledown

General Sales Conditions

1. Ticket Sales and Issuance
   All tickets must be purchased online and will be issued electronically only. No refunds or exchanges will be made under any circumstances.
   
   
2. Seating and Allocation
   This is a fully seated event. Once a block is selected for purchase, seats will be automatically assigned based on availability at the time of purchase. Please refer to the final seat allocation, if applicable, via email.
   
   
3. Admission for Children
   Children aged 9 and above must have a ticket for admission. Infants or children under 8 years old will not be admitted.
   Adult ticket holders are responsible for ensuring they meet any entry conditions, including minimum age requirements for children.
   
   
4. Wristband Requirement
   Please keep your wristband (if applicable) secure once it has been issued during check-in. The wristband, if provided, is required for entry to the venue. If lost, the event organizer reserves the right to deny re-entry.
   
   
5. Ticket Pricing
   The ticket price is the price set at the time the order is accepted and excludes handling, ticketing fees, and other charges.
   
   
6. Ticket Purchase Limits
   One ID can only be used to purchase up to 10 tickets per transaction. Please ensure that tickets purchased by you are not shared with third parties. If purchasing for others, ensure tickets are given only to the intended recipient. For multiple ticket purchases, you are solely responsible for all tickets under your name.
   
   
7. Student Tickets
   A student discount may apply if you are a current student with a valid student ID. A discount code may be provided at the time of purchase. However, upon entering the venue, you may be asked to present your student ID for verification. If you are unable to produce a valid student ID, you may be required to pay the difference to the standard ticket price or may be denied entry.
   
   
8. Identity Verification
   Some tickets may require ID checking or identity validation upon admission. If there is a change in the ID submitted during the purchase, the current valid ID must be shown to Ticket2u customer service or authorized personnel for registration. Ticket2u/Organizer may request additional documents to verify the purchaser’s ID. If verification is insufficient, access may be denied.
   Purchasers must show the e-confirmation and a clear soft copy of the ID submitted online for registration. The on-site access control procedure is governed by these terms and any other conditions specified by the event organizer.
   
   
9. Collection and Access Control
   Purchasers must present the original IC and confirmation email with the QR code when collecting tickets. If the required documents are insufficient for verification, the organizer reserves the right to deny entry.
   Third parties are not allowed entry into the event hall.
   
   
10. Ticket and Wristband Security
    A valid QR code ticket must be shown for entry. Any alteration or defacing of the QR code may invalidate the ticket. The resale of tickets is strictly prohibited. Ticket2u reserves the right to cancel any tickets found to have been resold.
    Ticket2u is not responsible for any lost, stolen, or destroyed tickets or wristbands. Buyers are responsible for ensuring their contact details (email and personal information) are correct and up-to-date. Ticket2u and the organizer is not liable for undelivered products due to incorrect information.
    
    
11. Duplicate Access and Entry Proof
    If duplicate access is attempted on the event day, proof of purchase must be provided. Failure to present the required evidence will result in denied entry.
    
    
12. Intellectual Property
    Possession of a ticket does not grant any rights to use, alter, copy, or deal with any symbols, trademarks, logos, or intellectual property appearing on the ticket.
    
    
13. Personal Data and Privacy
    Information collected during registration is used to facilitate ticket sales and services in accordance with our Privacy Policy. Personal data used for marketing and promotions will be processed in accordance with our Personal Data Protection Notice Policy. By registering, you consent to Ticket2u/Organizer processing your information and allowing sponsors, partners, or authorized parties to contact you for future marketing and promotional activities.
    
    
14. Purchasing from Unauthorized Sources
    Tickets must only be purchased from our official website: https://www.ticket2u.com.my. Tickets purchased from unauthorized sources may be invalid, and the purchaser may be denied entry.
    If false or incorrect information is provided during the purchase, the purchaser may be barred from attending the event.
    
    
15. Refusal of Admission
    Ticket2u/Organizer reserves the right to refuse admission or eject any person whose behavior violates event rules and regulations. This may occur without refund.
    
    
16. Weather Conditions
    • If the event is indoors, weather conditions will not affect the event.
    • If the event is outdoors, rain may occur. Raincoats may be available for purchase on-site. The event will continue despite rain unless otherwise announced.
      
      
17. Event Delay and Postponement
    Tickets are non-transferable and non-refundable unless otherwise stated. If the event is postponed, tickets for the original date may still be valid for the rescheduled date unless otherwise specified.
    The organizer reserves the right to postpone, cancel, interrupt, or stop the event due to adverse weather, dangerous situations, or other causes beyond their control.
    
    
18. Cancellation and Changes
    If any performing group is unable to attend due to circumstances beyond the organizer’s control, no refunds will be issued.
    Ticket2u/Organiser reserves the right to change any terms and conditions at their discretion without prior notice.
    
    
19. Consent and Security
    Ticket holders agree to submit to searches for prohibited items, including weapons, illegal substances, and recording devices.
    
    
20. Assumption of Risk
    The ticket holder assumes all risks associated with attending the event, including but not limited to personal injury, death, loss, damage, or liability, whether occurring before, during, or after the event.
    
    
21. Event Changes
    The organiser reserves the right to withdraw, replace, add, or substitute performers, or change event details, including program times, seating, or audience capacity, without prior notice. No refunds or seat changes will be made due to these changes.
    
    
22. Recording and Audio/Video Restrictions
    Photography, audio, or video recording is not permitted during the event unless otherwise authorised by the Organiser.
    
    
23. Amendments
    Ticket2u/Organiser reserves the right to amend or change any of these terms and conditions at any time without prior notice
    
    
24. Bookmark Personalisation
    Bookmark personalisation services provided by Fountain Pens Kuching for holders of standard tickets are available on a first-come, first-served basis. These services are subject to the following time constraints: up to 1 hour prior to the commencement of the show, during a 15-minute intermission, and for up to 30 minutes following the conclusion of the show.
    
    
25. Other Terms and Conditions
    All other ticketing, venue, and event entry terms and conditions apply.