Offline 16: Pickleball Challenge

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Tropicana Golf & Country Resort
Tropicana, 47410 Petaling Jaya, Selangor, Malaysia
Event NameOffline 16: Pickleball Challenge
Event Date16 August 2025 (Saturday)
Event Time11:00AM - 8:00PM (Registration starts at 10:00AM)
Event VenueTropicana Golf & Country Resort, Petaling Jaya

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Details

The Offline 16 Grand Finale of 2025 is here—bigger, bolder, and more exciting!

After making history in the Malaysia Book of Records for the “Most Accumulated Offline Hours in a Day” in 2024, Offline 16 continues to grow, inspiring Malaysians to disconnect from their phones and reconnect with what truly matters. With 30 hours offline and over 900 participants across 5 inspiring editions, this movement is only getting stronger. Powered by VitaHealth in collaboration with Tropicana Corporation, we’ve transformed digital detox into a purposeful movement, championing mental wellness as part of our ESG commitment

This year, we’re bringing it all together with a series of mini escapes that all add up to the full 16-hour offline experience. And for the grand finale, we’re going back to where it all began: Tropicana Golf & Country Resort, this time with a pickleball challenge! Adding to the excitement, our ambassadors—Olympian Badminton Player Pearly Tan and Malaysia’s No. 1 Pickleball Player, Colin Wong—will be making a special appearance.

Event Offline 16: Pickleball Challenge
Date: 16 August (Saturday)
Time: 11:00AM to 8:00PM (Registration starts at 10:00AM)
Venue: Tropicana Golf & Country Resort, Petaling Jaya

Get ready for fast-paced action, real connections, and pure good vibes! Lucky draw prizes worth RM15,000 up for grabs. The more you play, the more you win! Enjoy a full day of engaging, feel-good activities:

  • Pickleball open play (paddle stacking)
  • Sunset walk
  • Jazz live music
  • Recycling workshop
  • Health test & consultation 
  • Mental wellness corner
  • DIY arts & crafts
  • Relaxation corner

At Offline 16, we’re giving you more than just fun activities — we’re packing the day with exciting rewards and meaningful moments. Here’s what you’ll enjoy:

  • Exclusive Offline 16 jersey 
  • Goodies worth RM300+
  • Meals & beverages
  • Finisher badge & e-certificate
  • Lucky draw prizes 
  • Tons of fun and real connections!

Your mental wellness matters. Give your mind a break from digital distractions. Take the challenge and be part of something bigger.

Frequently Asked Questions

  1. Who can participate in Offline 16: Pickleball Challenge?
    This event is open to everyone aged 9 and above, whether you're a beginner or a pro at pickleball! Participants below 16 years old must be accompanied by a parent or guardian to join the fun.
  2. Is there any registration fee?
    Yes, the registration fee is RM99 per person, which includes access to all activities, an event kit, refreshments, and a fun-filled experience!
  3. How long are the offline hours?
    The offline hours last for 6 hours, from 11:00PM to 5:00PM During this time, all digital devices must remain sealed in the provided pouch.
  4. Can I use my phone outside of the offline hours?
    Yes, you may use your phone before 11:00AM and after 5:00PM. However, during the offline hours (11:00AM to 5:00PM all digital devices must remain sealed in the provided pouch.
  1. What time do I need to arrive at the event?
    Please arrive by 10:00AM for registration, event kit collection, and to change into your event jersey.
  2. If I arrive late or need to leave earlier, can I still participate?
    While you are welcome to join, we highly recommend adhering to the event schedule for the full experience. Please note that late arrivals or early departures within offline hours will not qualify for finisher entitlements, including the badge and e-certificate.
  3. Do I need to do a COVID-19 test before attending the event?
    While not mandatory, we encourage all participants to conduct a self-test before the event for the safety of themselves and others.
  4. What do I need to present to collect my event kit?
    To collect your event kit, please present your e-ticket at the registration desk. The e-ticket can be shown on your phone or as a printed copy. Ensure that the QR code or barcode on the e-ticket is clearly visible for scanning.
  5. What's included in the event kit?
    Upon registration, you’ll receive an event jersey, a canvas bag, a wristband, a passbook, a secure phone pouch, and exciting goodies worth more than RM300 to kickstart your Offline 16 experience!
  6. What should I wear during the event?
    We recommend wearing the event jersey to be part of the team spirit! For safety and comfort, please wear comfortable long pants and court shoes to move freely and enjoy the activities!
  7. What is the event passbook for?
    The event passbook allows you to collect stamps by participating in activities throughout the event. If you lose your passbook, you can request a new one, but you’ll need to participate in the activities again to earn your stamps and qualify.
  8. Is there a baggage deposit area on the event day?
    No, there will not be a baggage deposit area available. Participants are responsible for their own belongings. We recommend bringing only essential items and keeping them with you at all times.
  9. Do I need to bring anything with me on the event day?
    Yes! Please present your e-ticket for entry. We also recommend bringing a towel and an extra shirt for your comfort. If you plan to make purchases, bring cash or a credit card as well.
  10. Can I bring my phone or any other digital gadgets to the event?
    Yes, you are allowed to bring your phone, but it must be kept inside the sealed pouch provided at registration. Smartwatches must also remain offline. To maintain a distraction-free environment, tablets, laptops, game consoles, and other digital gadgets are not allowed.
  11. Do I need to turn off and surrender my phone at the event?
    No, you don’t need to turn off your phone, but you’ll need to switch off mobile data and WiFi. Your phone will be placed in a sealed pouch, which you’ll keep with you throughout the event.
  12. What if I need to use my phone during the event?
    If you really need to use your phone during the event, just let the crew at the registration desk know and they’ll help unseal the pouch. Just a heads-up that this means you’ll be disqualified and won’t receive the finisher entitlements.
  13. Can I use my phone to take photos during the event?
    Your phone will be sealed in a pouch from 11:00AM to 5:00PM to help you fully unplug and enjoy the event. You can use your phone to take photos before and after this offline period. Meanwhile, our official photographers will capture all the best moments, and you’ll be able to download the professional photos after the event. Feel free to bring a camera if you’d like to take your own pictures too.
  14. Can I unseal the phone pouch on my own?
    No, you are not allowed to unseal the phone pouch on your own. If you are caught unsealing or using a phone or any other digital device during the event without notifying the event crew, you will be asked to reseal the device immediately. Additionally, you will be disqualified from the event and will not receive your finisher entitlements.
  15. Is this a tournament or a friendly match?
    It’s a friendly challenge designed to promote fun, connection, and wellness! We’ll be playing in an open play format using a paddle stacking system, with two categories: novice and intermediate.
  16. What is stacking paddle format?
    Players place their paddles in the designated stack for their category (novice or intermediate). The next four paddles in line (two pairs) form the next doubles match. Once your game is done, just re-stack your paddle if you're up for another round!
  17. How do I know when it’s my turn to play?
    We’ll give you a sticker to label your paddle. Just write your name and place it in the queue. That’s your ticket in! We’ll call out the next four players based on the order, so keep an ear out and get ready to jump in. Each game is a surprise, and that’s what makes it exciting!
  18. Is there a maximum number of games I can play?
    Nope! You can play as many games as you like. Just follow the paddle queue system and keep the good vibes going!
  19. How long is each game?
    Each game is played to 15 points, using rally scoring with sudden death at 14–14. A point is scored on every rally, regardless of who served. If the score reaches 14–14, the next point wins—no deuce, no extensions!
  20. Is there a prize for winners?
    Yes! We’ve got some awesome prizes up for grabs. Each win earns you 1 stamp, which counts as 1 lucky draw entry. Our crew will stamp on your passbook to keep track. With RM15,000 worth of lucky draw prizes waiting, the excitement is real! And that’s not all, the top 3 scorers will each walk away with a grand prize each. Let the games (and rewards) begin!
  21. Do I need to bring my own paddles and balls?
    Please bring your own paddle if you have one. If not, no worries. We’ve got extra paddles you can borrow at the event! Balls will be provided for all games.
  22. Is there an umpire?
    No, there won’t be an umpire. Players are responsible for counting their own points. This is a friendly, casual event, so play fair and have fun!
  23. What if there’s an argument during the game?
    If there’s a disagreement, players should resolve it respectfully by discussing calmly. If needed, a neutral event staff member can step in to help mediate. The goal is to keep things fun and friendly for everyone!
  24. I am new to pickleball. Will there be a briefing before we start?
    Yes! There will be a quick rule briefing before the games begin. First-timers can also join our beginner clinic to get familiar with the basics. You’ll be ready in no time!
  25. Can I join other activities if I’m also playing pickleball?
    Yes, you can alternate between these activities. It’s all about finding balance and enjoying a well-rounded experience.
  26. What health tests are available?
    We offer 3 health tests, conducted by healthcare professionals. Our friendly healthcare pros will guide you through each test and provide health consultations to help you understand your results and stay on top of your well-being!
  27. Are there any other activities?
    Yes! We’ve got sponsor booths that you can visit throughout the event. It’s a great opportunity to connect, explore, and discover more from our awesome sponsors! You’re also welcome to cheer on the players, unwind, or simply enjoy the event at your own pace.
  28. Do I need to stay at the venue throughout the event and join all activities?
    Yes, you must stay at the venue for the entire event duration. While you can choose which activities to join, you must complete a minimum number of activities and remain offline during the designated offline hours to qualify for finisher entitlements.
  29. How do I qualify for finisher entitlements?
    To qualify for finisher entitlements, you must be a registered participant, stay offline during the required hours, and collect the minimum number of stamps by completing activities. The badge can be redeemed at the end of the event, while the e-certificate will be emailed to you within 7 days.
  30. How do I qualify for a lucky draw?
    To qualify for the lucky draw, just win a match in the Pickleball Challenge. Each win earns you one entry into the lucky draw. The more you win, the higher your chances!
  31. What should I do if I am injured during the event?
    Please notify the nearest marshals or medical responders immediately for necessary medical attention.
  32. Can I take a break and rest at the event?
    Absolutely! If you need to rest, feel free to take a break. Your well-being comes first!
  33. Are meals and beverages provided?
    Yes, breakfast, tea break, dinner, and beverages will be provided. If you have any dietary restrictions or special requests, please inform us during sign-up so we can accommodate your needs.
  34. Can I bring or order outside food to the venue?
    No outside food is allowed at the event.
  35. What if someone needs to look for me during the event?
    If someone needs to contact you during the event, please have them call our official phone number at +011 2189 5569.
  36. Do I need to purchase insurance?
    All participants are covered with insurance provided by the event organisers.
  37. Is a prayer room available?
    Yes, there is a prayer room provided specifically for Muslim attendees to accommodate their religious needs.
  38. How can I stay updated on future Offline 16 events?
    Follow us on @vitahealthmy on all social media platforms for updates on upcoming Offline 16 experiences!
  1. Do I receive any T PRIVILEGE points for participating in the Offline 16?
    Yes, you will be awarded 1,500 T PRIVILEGE points via the app two days after the event concludes. Please ensure you download the Tropicana 360 App.
  2. What is T PRIVILEGE?
    T PRIVILEGE is a loyalty programme within the Tropicana 360 App that awards its members with loyalty points for purchasing goods or services at participating merchants' outlets and Tropicana business units.


About VitaHealth

VitaHealth has been a trusted name in wellness since 1947, delivering premium-quality supplements tailored to modern health needs—both physical and mental. As a subsidiary of Vita Life Sciences, an Australian-listed healthcare company, we bring health solutions to Malaysia, Singapore, China, Vietnam, Thailand, Indonesia, and Brunei. More than just supplements, we are committed to spreading joy and uplifting communities. Visit www.vitahealth.com.my or follow us on Facebook @vitahealthmy.

About Tropicana Corporation Berhad    

Listed on the Main Market of Bursa Malaysia Securities Berhad since 1992, Tropicana Corporation Berhad is one of Malaysia’s leading conglomerates with diversified business interests in Property Development & Property Management, Property Investment, Recreation & Resort, and Investment Holding. To discover the world of Tropicana, visit www.tropicanacorp.com.my or follow us on Facebook @tropicanacorp 

For inquiries, please contact VitaHealth via email at [email protected], or reach us by phone at +603-5569 6323, or message us on WhatsApp at +6011-2189 5569.

Location

Tropicana Golf & Country Resort
Tropicana, 47410 Petaling Jaya, Selangor, Malaysia

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Rules and Regulations for “Offline 16” Event

The following are the rules and regulations (“Rules and Regulations”) for the event of Offline 16 ("Event"), co-organised by VitaHealth Malaysia Sdn Bhd (200001031874 (534481-V)) (“VitaHealth”) and Tropicana Privilege (M) Sdn Bhd (Registration No. 202101043460 (1443760-P)) (collectively referred to as “Organiser(s)”). Participant(s) declares and acknowledges to have read, understood and agreed to these Rules and Regulations and undertakes to comply with and be bound by the same and, where applicable, in the case of a Participant(s) below the age of 18 years old, the Participant(s)’ parent, guardian or legal representative) has to declare and acknowledge on his/her behalf to have read, understood and agreed to these Rules and Regulations and undertakes to comply with and be bound by the same.


Date of Event 

  1. The Event will be held on 16 August 2025  ("Date") at Tropicana Golf & Country Resort, Petaling Jaya (“Venue”). The Organiser(s) reserves the right to postpone or cancel the Event at any time without giving any notice.

Eligibility

  1. The Event is open to participant(s) aged 12 years old and above (“Participant(s)”). Participant(s) agree to participate in the Event at his or her own free will. Participant(s) below the age of 18 years old must obtain parental/ guardian during registration. Participants below the age of 16 years old must be accompanied by a parent or guardian. The participation fee is RM99 per person. (collectively “Participation Fee”).
  2. The Participant(s) has met all the eligibility criteria and has the right, authority and power to enter into the Event in accordance with these Rules and Regulations and shall provide such proof as the Organiser(s) requires.
  3. The Organiser(s) reserves the sole and absolute discretion to determine the eligibility of any person in relation to the Event.

Personal Data Processing Statement Relating To Participant(s) In Accordance With Personal Data Protection Act, 2010 (“PDPA”) And Publicity

  1. By signing up for and providing any information, personal or otherwise, in order to gain access to participate in the Event or any activity(ies) relating to the Event or involving the Organiser(s), the Participant(s) is deemed to have agreed/ given express permission to the following: 
    1. Authorisation to the Organiser, their agent(s) and/or contractor(s) to collect, process, organise and retain personal data relating to the Participant(s) in accordance with PDPA.
    2. The personal data of the Participant(s) shall be used by the Organiser(s) for the purposes of:
      • Marketing – sending communication materials to the Participant(s), including but not limited to, direct mailers, emails, short messaging service, WhatsApp and/or telephone calls; and
      • Statistical analysis for planning and improvement of the Event.
  2. The Organiser(s) may engage the services of third parties to process the Participant(s)’ personal data as well as the production of essential items required for the smooth operation of the Event in or outside of Malaysia. For such purposes, Participant(s) shall be deemed to have given his/ her consent to the transfer of all or any personal data to any such third party’s location in or outside of Malaysia. All such third parties are contractually obliged not to use the Participant(s)’ personal data for any other purpose, other than as specified herein
  3. The Participant(s) shall be deemed to have withdrawn from participating in the Event if he/ she withdraws his/ her consent or authorisation given at any time before the Event starts by sending an official written email to [email protected].
  4. The Organiser(s) will take reasonable precautions to keep the Participant(s)’ Personal Data secured and similarly ensure any third-party data processors to do the same.
  5. The Organiser(s) may disclose or release the Participant(s)’ Personal Data, if the Organiser(s) reasonably believes that it is necessary, desirable or required to do so by applicable law or governmental regulation or by any competent body or authority, or by legal process, or to respond to any claim, or to protect the rights, interest or property of the Organiser(s) or others.

General

  1. The Organiser(s) reserves the right to change the Date and/ or Venue or to postpone or cancel the Event for any reason whatsoever including force majeure (i.e. due to the occurrence of any incident, condition or event that is beyond the reasonable control of the Organiser(s) and which, in the Organiser(s)’ opinion, renders it impossible or unsafe to hold the Event such as haze, storm, rain, inclement weather, wind, act of God, terrorism, pandemics, outbreaks, or other conditions) at any time without prior notice to the Participant(s), in which case the Organiser(s) will make effort to inform the Participant(s) before the Date.
  2. If the Event must be postponed or cancelled for the reason of force majeure, no refund of fees will be provided, and the Organiser(s) shall not be liable for any loss or inconvenience caused. Participant(s) acknowledges and agrees that the Participation Fee and any other transaction costs of the Event are non-refundable, non-transferable and non-deferrable.
  3. The Organiser(s) reserves the right to modify or substitute any of these Rules and Regulations, Privacy Policy or any other terms and conditions of the Event from time to time and at any time as they deem fit without giving any notice to the Participant(s). If there is an ambiguity in any of these Rules and Regulations, the Organiser(s) shall have the authority to interpret and in so doing, the Organiser(s) will take into account the interests of all parties involved. The decision of the Organiser(s) shall be final and binding, no correspondence shall be entertained. Any updates, modifications or changes to these Rules and Regulations, Privacy Policy or any other terms and conditions of the Event will be notified on the Official Website of the Event at https://www.vitahealth.com.my/offline-16-pickleball-challenge-2/ and (unless otherwise stated) will be effective from the date of notification on the Official Website.
  4. Participant(s) agrees to accept promotional materials/ items from the Organiser(s) whether in relation to the Event or otherwise.

Event Registration

  1. Participant(s) is required to register via online registration at www.ticket2u.com (“Official Registration Website”).
  2. Participant(s) shall provide true, accurate, current and complete information. VitaHealth may contact the Participant(s) from time to time by email and WhatsApp. Any notice sent to the email address and WhatsApp registered with the Organiser(s) shall be deemed as received by the Participant(s).
  3. If the Participant(s) provides any information that is untrue, inaccurate, outdated or incomplete, or if the Organiser(s) have ground to believe that such information is untrue, inaccurate, outdated or incomplete, the Organiser(s) may at any time suspend, revoke, cancel or terminate the Participant(s)’ registration for the Event or disqualify any person from participating in the Event without providing any reason and refuse the Participant(s)’ current or future use of the Event’s Official Website (or any parts thereof).
  4. The Organiser(s) will not entertain nor be in any way responsible for any disputes arising from incomplete or inaccurate entry details in the registration form. No refunds will be made for incorrect or multiple registration.
  5. Participant(s) are strictly not allowed to transfer their Event entry to another party after his/ her registration is confirmed.
  6. The Event’s registration will be confirmed via confirmation e-mail (“Confirmation E-mail”), which will be sent to the Participant(s)’ registered email address. If the Participant(s) does not receive the Confirmation E-mail within the stipulated time or is unable to download the Confirmation E-mail from the registration portal; or If there is discrepancy in the Confirmation E-mail, the Participant may report such discrepancies to [email protected] within five (5) working days from the date of the registration date.
  7. Once the Participant(s)’ registration has been duly processed, there will be no refund of fees to Participants who wish to withdraw their participation for whatever reason.
  8. Registration will be closed on 2 August 2025, or upon reaching the maximum of 200 Participant(s), whichever is earlier.

Event Kits

  1. Event kit consists of an Event T-shirt, a canvas bag, a wristband, a passbook and a phone pouch.
  2. Event T-shirt sizes availability is on a first-come, first-served basis.
  3. All T-shirt measurements are subject to a tolerance of 1-2 cm.
  4. All Event kits must be collected on the day of Event at 10:00AM, before the Event starts.
  5. The colours, designs and materials of the merchandise are for illustration purposes. The images of the products may differ from the actual merchandise and are subject to change without notice.
  6. Event kits not collected on the stipulated collection date will be deemed unwanted and the Organiser(s) shall have the right to dispose or redistribute them accordingly.

Event Participation

  1. All Participant(s) will be presented with an e-ticket via email upon registration. All Participant(s) must present a valid e-ticket upon entry. Failure to present a valid e-ticket may result in denied entry.
  2. The Organiser(s) reserves the right to limit and/ or refuse entry of any Participant(s) to the Event without giving any reason or notice. The Organiser(s) also reserves the right at its absolute discretion to exclude or disqualify any Participant(s) whom the Organiser(s) opines to be acting in a manner which is against the interest of the Organiser(s) or the Event or which is in violation of these Rules and Regulations or any terms and conditions of the Event or in case of (suspicion of) foul play or fraud. It is the duty and responsibility of the Participant(s) to ensure his/ her legal eligibility to participate in the Event.
  3. Whilst every reasonable precaution will be taken by the Organiser(s) to ensure the Participant(s)’ safety, the Participant(s) participates in the Event at their own risk. The Organiser(s) will not be responsible or held liable for any injury or death, damage or loss of property, whether personal or otherwise, suffered or caused by the Participant(s), arising from during participation, or after participation in the Event. Participant(s) are strongly advised to go for a medical examination and/ or consult their medical practitioner before registration and before the Date of the Event.
  4. By attending the Event, Participant(s) agree to adhere to the following qualifying criteria: 
    1. Participant(s) must turn off data and WiFi on his/ her phones or any other digital gadgets to remain offline for the duration of the Event, which lasts 6 hours from 11:00AM to 5:00PM.
    2. Participant(s) must place his/ her phones and any other digital gadgets in the provided sealed pouch, refrain from making or answering any calls, and keep themselves to be at the Venue for the entire Event.
    3. Participant(s) is responsible for managing and safeguarding his/ her own belongings throughout the Event.
    4. In case of an emergency or if requested by the Participant(s) to use his/ her phone and/ or digital gadgets, Organiser(s) will unseal the pouch for use. However, the Participant(s) will be deemed disqualified.
  5. Participant(s) accepts and agrees to hold the Organiser(s) harmless from any liability for personal injury, property damage, or loss incurred during the Event.
  6. Participant(s) warrants that he/ she is in good physical condition, has sufficient preparations and can safely participate in the Event. The Participant(s) is fully aware of the risks and hazards inherent in participating in the Event, including the possibilities of serious physical trauma, injury or death.
  7. It is the responsibility of the Participant(s) to advise the Organiser(s) before the start of the Event of any pre-existing medical condition, disability, relevant medications being taken and allergies that may be relevant in the administration of any medical assistance, or in the ability of the Participant(s) to take part in the Event.
  8. Should any Participant(s) feel fatigued, restless, or have an injury at any time during or before the session, they must immediately inform the medical staff/ safety marshal and refrain from joining the session.
  9. Participant(s) must retire from the session immediately, if required to do so by any member of the official medical staff/ safety marshal.
  10. The Organiser(s) is not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorised access to, or alteration of user communications, or any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or traffic congestion on the internet and/ or the Event's Official Website.
  11. The Organiser(s) reserves the right to remove anyone who is disruptive or poses a threat to the safety of others.
  12. The Organiser reserves the right to use any photographs, images, motion pictures, recordings, and/ or any other media records of the Event (including those of the Participant(s) and his/ her name and other information without any compensation or payment or any prior notice), for any legitimate purpose including commercial advertising and distribution by the Organiser(s) in any form of media or medium and for such duration as the Organiser(s) deems fit whether within Malaysia or elsewhere.
  13. Participant(s) are advised to wear the Event T-shirt during the Event.

Finisher Entitlement

  1. Finisher badges and e-certificates will only be given to Participant(s) who fulfil the qualifying criteria throughout the entire Event duration.
  2. All disputes will be resolved according to the Organiser(s) final decision, and no further disputes will be considered thereafter. No correspondence shall be entertained.
  3. Finisher badges will be available for redemption at a designated area at the conclusion of the Event. No claims will be entertained thereafter.
  4. E-Certificate will be made available within seven (7) days from the Event’s day for Participant(s) to download.

Assumption of Risks, Waiver & Release of Liability

  1. Participant(s) accepts and agrees that (a) the Event carries certain inherent dangers and risks which may or may not be readily foreseeable, including without limitation to personal injury, damage to property or death; and (b) his/ her participation in the Event is voluntarily in spite of the potential risks and danger.
  2. Participant(s) warrants that he/ she is in good physical condition and have sufficient preparations and is able to safely participate in the Event. The Participant(s) is fully aware of the risks and hazards inherent in participating in the Event, including the possibilities of serious physical trauma, injury or death.
  3. It is the responsibility of the Participant(s) to advise the Organiser(s) prior to the start of the Event of any pre-existing medical condition, disability, relevant medications being taken and allergies that may be relevant in the administration of any medical assistance, or in your ability to take part in the event.
  4. In consideration of the Organiser(s) allowing or accepting (without liability) the Participant(s) to participate in any way in the Event and/ or activities registered through the Official Website, the Participant(s) (which includes his/her heirs, personal representatives, executors and administrators), shall be deemed to have agreed as follows:
    1. accept and assume all of the risks and dangers and any potential risks and dangers in connection with the Participant(s) participation in the Event;
    2. to the fullest extent permitted by applicable law, none of the Organiser(s), online registration company, sub-contractors, all municipal agencies and relevant authority whose property or personnel are used, all sponsors, co-sponsors and other companies, parties and individuals related to the Event, and their respective directors, officers, employees, agents, representatives, volunteers, related corporations, subsidiaries and affiliates (collectively “Releasees”) shall be responsible or liable in any manner for any costs, expenses, loss, damages, liabilities, injury or death caused by the Participant(s)’ participation in the Event and each Participant(s) agrees to indemnify and hold the Releasees harmless from and against any and all claims, damages, losses, costs or expenses suffered or incurred by the Releasees in relation to the Event;
    3. fully and forever releases the Releasees from all and any liability of whatsoever nature and howsoever arising, INCLUDING ANY NEGLIGENT RESCUE OPERATION and any other form of negligence and is intended to be as broad and inclusive as is permitted by applicable laws in Malaysia in which the Event is conducted;
    4. waives and relinquishes the right to sue or take any action or proceeding against the Releasees (or any of them) for any and all claims, demands, losses or damages of the Participant(s) on account of any injury, death, damage to property or any other cause of action, which is caused or alleged to be caused in whole or in part by the negligence, fault, act or omission of the Releasees (or any of them) or otherwise.
  5. The decision of the Organiser(s) on all and any matter in connection with the Event shall be final and binding.
  6. If any provision (or any part thereof) of the Rules and Regulations or any terms and conditions of the Event is held by a competent court or other competent authority in a final decision (namely, after exhausting all appeal avenues if applicable) to be illegal, void or unenforceable in the relevant jurisdiction, that provision or the relevant part thereof shall be deemed to be deleted and the remaining provisions shall continue in full force and effect in respect of such jurisdiction.
  7. A failure or delay by Organiser(s) in exercising, or in omitting to exercise, any right, remedy, power or privilege accruing to the Organiser(s) hereunder, or the knowledge or acquiescence by the Organiser(s) of or in any breach of any of these Rules and Regulations, shall not impair or operate or be construed as a waiver of such right, remedy, power or privilege or an acquiescence in such breach or a waiver of such Rules and Regulations to such the Participant(s). No waiver shall be binding on the Organiser(s) unless it is made in writing. No waiver by the Organiser(s) of a breach of any Rules and Regulations shall constitute a waiver of any subsequent breach of the same or any other Rules and Regulations.
  8. These Rules and Regulations shall be binding on the heirs, personal representatives, executors and administrators and permitted assigns of the Participant(s).
  9. The Rules and Regulations and all documents concerning the Event shall be governed by and construed in all respects in accordance with the laws of Malaysia. By registering for the Event, the Participant(s) shall be deemed to have agreed to submit to the exclusive jurisdiction of the Courts of Malaysia.

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Offline 16: Pickleball Challenge

Tropicana Golf & Country Resort
Tropicana, 47410 Petaling Jaya, Selangor, Malaysia
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Ticket Information

The Offline 16 Grand Finale of 2025 is here—bigger, bolder, and more exciting!

After making history in the Malaysia Book of Records for the “Most Accumulated Offline Hours in a Day” in 2024, Offline 16 continues to grow, inspiring Malaysians to disconnect from their phones and reconnect with what truly matters. With 30 hours offline and over 900 participants across 5 inspiring editions, this movement is only getting stronger. Powered by VitaHealth in collaboration with Tropicana Corporation, we’ve transformed digital detox into a purposeful movement, championing mental wellness as part of our ESG commitment

This year, we’re bringing it all together with a series of mini escapes that all add up to the full 16-hour offline experience. And for the grand finale, we’re going back to where it all began: Tropicana Golf & Country Resort, this time with a pickleball challenge! Adding to the excitement, our ambassadors—Olympian Badminton Player Pearly Tan and Malaysia’s No. 1 Pickleball Player, Colin Wong—will be making a special appearance.

Event Offline 16: Pickleball Challenge
Date: 16 August (Saturday)
Time: 11:00AM to 8:00PM (Registration starts at 10:00AM)
Venue: Tropicana Golf & Country Resort, Petaling Jaya

Get ready for fast-paced action, real connections, and pure good vibes! Lucky draw prizes worth RM15,000 up for grabs. The more you play, the more you win! Enjoy a full day of engaging, feel-good activities:

  • Pickleball open play (paddle stacking)
  • Sunset walk
  • Jazz live music
  • Recycling workshop
  • Health test & consultation 
  • Mental wellness corner
  • DIY arts & crafts
  • Relaxation corner

At Offline 16, we’re giving you more than just fun activities — we’re packing the day with exciting rewards and meaningful moments. Here’s what you’ll enjoy:

  • Exclusive Offline 16 jersey 
  • Goodies worth RM300+
  • Meals & beverages
  • Finisher badge & e-certificate
  • Lucky draw prizes 
  • Tons of fun and real connections!

Your mental wellness matters. Give your mind a break from digital distractions. Take the challenge and be part of something bigger.

Frequently Asked Questions

  1. Who can participate in Offline 16: Pickleball Challenge?
    This event is open to everyone aged 9 and above, whether you're a beginner or a pro at pickleball! Participants below 16 years old must be accompanied by a parent or guardian to join the fun.
  2. Is there any registration fee?
    Yes, the registration fee is RM99 per person, which includes access to all activities, an event kit, refreshments, and a fun-filled experience!
  3. How long are the offline hours?
    The offline hours last for 6 hours, from 11:00PM to 5:00PM During this time, all digital devices must remain sealed in the provided pouch.
  4. Can I use my phone outside of the offline hours?
    Yes, you may use your phone before 11:00AM and after 5:00PM. However, during the offline hours (11:00AM to 5:00PM all digital devices must remain sealed in the provided pouch.
  1. What time do I need to arrive at the event?
    Please arrive by 10:00AM for registration, event kit collection, and to change into your event jersey.
  2. If I arrive late or need to leave earlier, can I still participate?
    While you are welcome to join, we highly recommend adhering to the event schedule for the full experience. Please note that late arrivals or early departures within offline hours will not qualify for finisher entitlements, including the badge and e-certificate.
  3. Do I need to do a COVID-19 test before attending the event?
    While not mandatory, we encourage all participants to conduct a self-test before the event for the safety of themselves and others.
  4. What do I need to present to collect my event kit?
    To collect your event kit, please present your e-ticket at the registration desk. The e-ticket can be shown on your phone or as a printed copy. Ensure that the QR code or barcode on the e-ticket is clearly visible for scanning.
  5. What's included in the event kit?
    Upon registration, you’ll receive an event jersey, a canvas bag, a wristband, a passbook, a secure phone pouch, and exciting goodies worth more than RM300 to kickstart your Offline 16 experience!
  6. What should I wear during the event?
    We recommend wearing the event jersey to be part of the team spirit! For safety and comfort, please wear comfortable long pants and court shoes to move freely and enjoy the activities!
  7. What is the event passbook for?
    The event passbook allows you to collect stamps by participating in activities throughout the event. If you lose your passbook, you can request a new one, but you’ll need to participate in the activities again to earn your stamps and qualify.
  8. Is there a baggage deposit area on the event day?
    No, there will not be a baggage deposit area available. Participants are responsible for their own belongings. We recommend bringing only essential items and keeping them with you at all times.
  9. Do I need to bring anything with me on the event day?
    Yes! Please present your e-ticket for entry. We also recommend bringing a towel and an extra shirt for your comfort. If you plan to make purchases, bring cash or a credit card as well.
  10. Can I bring my phone or any other digital gadgets to the event?
    Yes, you are allowed to bring your phone, but it must be kept inside the sealed pouch provided at registration. Smartwatches must also remain offline. To maintain a distraction-free environment, tablets, laptops, game consoles, and other digital gadgets are not allowed.
  11. Do I need to turn off and surrender my phone at the event?
    No, you don’t need to turn off your phone, but you’ll need to switch off mobile data and WiFi. Your phone will be placed in a sealed pouch, which you’ll keep with you throughout the event.
  12. What if I need to use my phone during the event?
    If you really need to use your phone during the event, just let the crew at the registration desk know and they’ll help unseal the pouch. Just a heads-up that this means you’ll be disqualified and won’t receive the finisher entitlements.
  13. Can I use my phone to take photos during the event?
    Your phone will be sealed in a pouch from 11:00AM to 5:00PM to help you fully unplug and enjoy the event. You can use your phone to take photos before and after this offline period. Meanwhile, our official photographers will capture all the best moments, and you’ll be able to download the professional photos after the event. Feel free to bring a camera if you’d like to take your own pictures too.
  14. Can I unseal the phone pouch on my own?
    No, you are not allowed to unseal the phone pouch on your own. If you are caught unsealing or using a phone or any other digital device during the event without notifying the event crew, you will be asked to reseal the device immediately. Additionally, you will be disqualified from the event and will not receive your finisher entitlements.
  15. Is this a tournament or a friendly match?
    It’s a friendly challenge designed to promote fun, connection, and wellness! We’ll be playing in an open play format using a paddle stacking system, with two categories: novice and intermediate.
  16. What is stacking paddle format?
    Players place their paddles in the designated stack for their category (novice or intermediate). The next four paddles in line (two pairs) form the next doubles match. Once your game is done, just re-stack your paddle if you're up for another round!
  17. How do I know when it’s my turn to play?
    We’ll give you a sticker to label your paddle. Just write your name and place it in the queue. That’s your ticket in! We’ll call out the next four players based on the order, so keep an ear out and get ready to jump in. Each game is a surprise, and that’s what makes it exciting!
  18. Is there a maximum number of games I can play?
    Nope! You can play as many games as you like. Just follow the paddle queue system and keep the good vibes going!
  19. How long is each game?
    Each game is played to 15 points, using rally scoring with sudden death at 14–14. A point is scored on every rally, regardless of who served. If the score reaches 14–14, the next point wins—no deuce, no extensions!
  20. Is there a prize for winners?
    Yes! We’ve got some awesome prizes up for grabs. Each win earns you 1 stamp, which counts as 1 lucky draw entry. Our crew will stamp on your passbook to keep track. With RM15,000 worth of lucky draw prizes waiting, the excitement is real! And that’s not all, the top 3 scorers will each walk away with a grand prize each. Let the games (and rewards) begin!
  21. Do I need to bring my own paddles and balls?
    Please bring your own paddle if you have one. If not, no worries. We’ve got extra paddles you can borrow at the event! Balls will be provided for all games.
  22. Is there an umpire?
    No, there won’t be an umpire. Players are responsible for counting their own points. This is a friendly, casual event, so play fair and have fun!
  23. What if there’s an argument during the game?
    If there’s a disagreement, players should resolve it respectfully by discussing calmly. If needed, a neutral event staff member can step in to help mediate. The goal is to keep things fun and friendly for everyone!
  24. I am new to pickleball. Will there be a briefing before we start?
    Yes! There will be a quick rule briefing before the games begin. First-timers can also join our beginner clinic to get familiar with the basics. You’ll be ready in no time!
  25. Can I join other activities if I’m also playing pickleball?
    Yes, you can alternate between these activities. It’s all about finding balance and enjoying a well-rounded experience.
  26. What health tests are available?
    We offer 3 health tests, conducted by healthcare professionals. Our friendly healthcare pros will guide you through each test and provide health consultations to help you understand your results and stay on top of your well-being!
  27. Are there any other activities?
    Yes! We’ve got sponsor booths that you can visit throughout the event. It’s a great opportunity to connect, explore, and discover more from our awesome sponsors! You’re also welcome to cheer on the players, unwind, or simply enjoy the event at your own pace.
  28. Do I need to stay at the venue throughout the event and join all activities?
    Yes, you must stay at the venue for the entire event duration. While you can choose which activities to join, you must complete a minimum number of activities and remain offline during the designated offline hours to qualify for finisher entitlements.
  29. How do I qualify for finisher entitlements?
    To qualify for finisher entitlements, you must be a registered participant, stay offline during the required hours, and collect the minimum number of stamps by completing activities. The badge can be redeemed at the end of the event, while the e-certificate will be emailed to you within 7 days.
  30. How do I qualify for a lucky draw?
    To qualify for the lucky draw, just win a match in the Pickleball Challenge. Each win earns you one entry into the lucky draw. The more you win, the higher your chances!
  31. What should I do if I am injured during the event?
    Please notify the nearest marshals or medical responders immediately for necessary medical attention.
  32. Can I take a break and rest at the event?
    Absolutely! If you need to rest, feel free to take a break. Your well-being comes first!
  33. Are meals and beverages provided?
    Yes, breakfast, tea break, dinner, and beverages will be provided. If you have any dietary restrictions or special requests, please inform us during sign-up so we can accommodate your needs.
  34. Can I bring or order outside food to the venue?
    No outside food is allowed at the event.
  35. What if someone needs to look for me during the event?
    If someone needs to contact you during the event, please have them call our official phone number at +011 2189 5569.
  36. Do I need to purchase insurance?
    All participants are covered with insurance provided by the event organisers.
  37. Is a prayer room available?
    Yes, there is a prayer room provided specifically for Muslim attendees to accommodate their religious needs.
  38. How can I stay updated on future Offline 16 events?
    Follow us on @vitahealthmy on all social media platforms for updates on upcoming Offline 16 experiences!
  1. Do I receive any T PRIVILEGE points for participating in the Offline 16?
    Yes, you will be awarded 1,500 T PRIVILEGE points via the app two days after the event concludes. Please ensure you download the Tropicana 360 App.
  2. What is T PRIVILEGE?
    T PRIVILEGE is a loyalty programme within the Tropicana 360 App that awards its members with loyalty points for purchasing goods or services at participating merchants' outlets and Tropicana business units.


About VitaHealth

VitaHealth has been a trusted name in wellness since 1947, delivering premium-quality supplements tailored to modern health needs—both physical and mental. As a subsidiary of Vita Life Sciences, an Australian-listed healthcare company, we bring health solutions to Malaysia, Singapore, China, Vietnam, Thailand, Indonesia, and Brunei. More than just supplements, we are committed to spreading joy and uplifting communities. Visit www.vitahealth.com.my or follow us on Facebook @vitahealthmy.

About Tropicana Corporation Berhad    

Listed on the Main Market of Bursa Malaysia Securities Berhad since 1992, Tropicana Corporation Berhad is one of Malaysia’s leading conglomerates with diversified business interests in Property Development & Property Management, Property Investment, Recreation & Resort, and Investment Holding. To discover the world of Tropicana, visit www.tropicanacorp.com.my or follow us on Facebook @tropicanacorp 

For inquiries, please contact VitaHealth via email at [email protected], or reach us by phone at +603-5569 6323, or message us on WhatsApp at +6011-2189 5569.

Location

Tropicana Golf & Country Resort
Tropicana, 47410 Petaling Jaya, Selangor, Malaysia

Terms and Condition

Rules and Regulations for “Offline 16” Event

The following are the rules and regulations (“Rules and Regulations”) for the event of Offline 16 ("Event"), co-organised by VitaHealth Malaysia Sdn Bhd (200001031874 (534481-V)) (“VitaHealth”) and Tropicana Privilege (M) Sdn Bhd (Registration No. 202101043460 (1443760-P)) (collectively referred to as “Organiser(s)”). Participant(s) declares and acknowledges to have read, understood and agreed to these Rules and Regulations and undertakes to comply with and be bound by the same and, where applicable, in the case of a Participant(s) below the age of 18 years old, the Participant(s)’ parent, guardian or legal representative) has to declare and acknowledge on his/her behalf to have read, understood and agreed to these Rules and Regulations and undertakes to comply with and be bound by the same.


Date of Event 

  1. The Event will be held on 16 August 2025  ("Date") at Tropicana Golf & Country Resort, Petaling Jaya (“Venue”). The Organiser(s) reserves the right to postpone or cancel the Event at any time without giving any notice.

Eligibility

  1. The Event is open to participant(s) aged 12 years old and above (“Participant(s)”). Participant(s) agree to participate in the Event at his or her own free will. Participant(s) below the age of 18 years old must obtain parental/ guardian during registration. Participants below the age of 16 years old must be accompanied by a parent or guardian. The participation fee is RM99 per person. (collectively “Participation Fee”).
  2. The Participant(s) has met all the eligibility criteria and has the right, authority and power to enter into the Event in accordance with these Rules and Regulations and shall provide such proof as the Organiser(s) requires.
  3. The Organiser(s) reserves the sole and absolute discretion to determine the eligibility of any person in relation to the Event.

Personal Data Processing Statement Relating To Participant(s) In Accordance With Personal Data Protection Act, 2010 (“PDPA”) And Publicity

  1. By signing up for and providing any information, personal or otherwise, in order to gain access to participate in the Event or any activity(ies) relating to the Event or involving the Organiser(s), the Participant(s) is deemed to have agreed/ given express permission to the following: 
    1. Authorisation to the Organiser, their agent(s) and/or contractor(s) to collect, process, organise and retain personal data relating to the Participant(s) in accordance with PDPA.
    2. The personal data of the Participant(s) shall be used by the Organiser(s) for the purposes of:
      • Marketing – sending communication materials to the Participant(s), including but not limited to, direct mailers, emails, short messaging service, WhatsApp and/or telephone calls; and
      • Statistical analysis for planning and improvement of the Event.
  2. The Organiser(s) may engage the services of third parties to process the Participant(s)’ personal data as well as the production of essential items required for the smooth operation of the Event in or outside of Malaysia. For such purposes, Participant(s) shall be deemed to have given his/ her consent to the transfer of all or any personal data to any such third party’s location in or outside of Malaysia. All such third parties are contractually obliged not to use the Participant(s)’ personal data for any other purpose, other than as specified herein
  3. The Participant(s) shall be deemed to have withdrawn from participating in the Event if he/ she withdraws his/ her consent or authorisation given at any time before the Event starts by sending an official written email to [email protected].
  4. The Organiser(s) will take reasonable precautions to keep the Participant(s)’ Personal Data secured and similarly ensure any third-party data processors to do the same.
  5. The Organiser(s) may disclose or release the Participant(s)’ Personal Data, if the Organiser(s) reasonably believes that it is necessary, desirable or required to do so by applicable law or governmental regulation or by any competent body or authority, or by legal process, or to respond to any claim, or to protect the rights, interest or property of the Organiser(s) or others.

General

  1. The Organiser(s) reserves the right to change the Date and/ or Venue or to postpone or cancel the Event for any reason whatsoever including force majeure (i.e. due to the occurrence of any incident, condition or event that is beyond the reasonable control of the Organiser(s) and which, in the Organiser(s)’ opinion, renders it impossible or unsafe to hold the Event such as haze, storm, rain, inclement weather, wind, act of God, terrorism, pandemics, outbreaks, or other conditions) at any time without prior notice to the Participant(s), in which case the Organiser(s) will make effort to inform the Participant(s) before the Date.
  2. If the Event must be postponed or cancelled for the reason of force majeure, no refund of fees will be provided, and the Organiser(s) shall not be liable for any loss or inconvenience caused. Participant(s) acknowledges and agrees that the Participation Fee and any other transaction costs of the Event are non-refundable, non-transferable and non-deferrable.
  3. The Organiser(s) reserves the right to modify or substitute any of these Rules and Regulations, Privacy Policy or any other terms and conditions of the Event from time to time and at any time as they deem fit without giving any notice to the Participant(s). If there is an ambiguity in any of these Rules and Regulations, the Organiser(s) shall have the authority to interpret and in so doing, the Organiser(s) will take into account the interests of all parties involved. The decision of the Organiser(s) shall be final and binding, no correspondence shall be entertained. Any updates, modifications or changes to these Rules and Regulations, Privacy Policy or any other terms and conditions of the Event will be notified on the Official Website of the Event at https://www.vitahealth.com.my/offline-16-pickleball-challenge-2/ and (unless otherwise stated) will be effective from the date of notification on the Official Website.
  4. Participant(s) agrees to accept promotional materials/ items from the Organiser(s) whether in relation to the Event or otherwise.

Event Registration

  1. Participant(s) is required to register via online registration at www.ticket2u.com (“Official Registration Website”).
  2. Participant(s) shall provide true, accurate, current and complete information. VitaHealth may contact the Participant(s) from time to time by email and WhatsApp. Any notice sent to the email address and WhatsApp registered with the Organiser(s) shall be deemed as received by the Participant(s).
  3. If the Participant(s) provides any information that is untrue, inaccurate, outdated or incomplete, or if the Organiser(s) have ground to believe that such information is untrue, inaccurate, outdated or incomplete, the Organiser(s) may at any time suspend, revoke, cancel or terminate the Participant(s)’ registration for the Event or disqualify any person from participating in the Event without providing any reason and refuse the Participant(s)’ current or future use of the Event’s Official Website (or any parts thereof).
  4. The Organiser(s) will not entertain nor be in any way responsible for any disputes arising from incomplete or inaccurate entry details in the registration form. No refunds will be made for incorrect or multiple registration.
  5. Participant(s) are strictly not allowed to transfer their Event entry to another party after his/ her registration is confirmed.
  6. The Event’s registration will be confirmed via confirmation e-mail (“Confirmation E-mail”), which will be sent to the Participant(s)’ registered email address. If the Participant(s) does not receive the Confirmation E-mail within the stipulated time or is unable to download the Confirmation E-mail from the registration portal; or If there is discrepancy in the Confirmation E-mail, the Participant may report such discrepancies to [email protected] within five (5) working days from the date of the registration date.
  7. Once the Participant(s)’ registration has been duly processed, there will be no refund of fees to Participants who wish to withdraw their participation for whatever reason.
  8. Registration will be closed on 2 August 2025, or upon reaching the maximum of 200 Participant(s), whichever is earlier.

Event Kits

  1. Event kit consists of an Event T-shirt, a canvas bag, a wristband, a passbook and a phone pouch.
  2. Event T-shirt sizes availability is on a first-come, first-served basis.
  3. All T-shirt measurements are subject to a tolerance of 1-2 cm.
  4. All Event kits must be collected on the day of Event at 10:00AM, before the Event starts.
  5. The colours, designs and materials of the merchandise are for illustration purposes. The images of the products may differ from the actual merchandise and are subject to change without notice.
  6. Event kits not collected on the stipulated collection date will be deemed unwanted and the Organiser(s) shall have the right to dispose or redistribute them accordingly.

Event Participation

  1. All Participant(s) will be presented with an e-ticket via email upon registration. All Participant(s) must present a valid e-ticket upon entry. Failure to present a valid e-ticket may result in denied entry.
  2. The Organiser(s) reserves the right to limit and/ or refuse entry of any Participant(s) to the Event without giving any reason or notice. The Organiser(s) also reserves the right at its absolute discretion to exclude or disqualify any Participant(s) whom the Organiser(s) opines to be acting in a manner which is against the interest of the Organiser(s) or the Event or which is in violation of these Rules and Regulations or any terms and conditions of the Event or in case of (suspicion of) foul play or fraud. It is the duty and responsibility of the Participant(s) to ensure his/ her legal eligibility to participate in the Event.
  3. Whilst every reasonable precaution will be taken by the Organiser(s) to ensure the Participant(s)’ safety, the Participant(s) participates in the Event at their own risk. The Organiser(s) will not be responsible or held liable for any injury or death, damage or loss of property, whether personal or otherwise, suffered or caused by the Participant(s), arising from during participation, or after participation in the Event. Participant(s) are strongly advised to go for a medical examination and/ or consult their medical practitioner before registration and before the Date of the Event.
  4. By attending the Event, Participant(s) agree to adhere to the following qualifying criteria: 
    1. Participant(s) must turn off data and WiFi on his/ her phones or any other digital gadgets to remain offline for the duration of the Event, which lasts 6 hours from 11:00AM to 5:00PM.
    2. Participant(s) must place his/ her phones and any other digital gadgets in the provided sealed pouch, refrain from making or answering any calls, and keep themselves to be at the Venue for the entire Event.
    3. Participant(s) is responsible for managing and safeguarding his/ her own belongings throughout the Event.
    4. In case of an emergency or if requested by the Participant(s) to use his/ her phone and/ or digital gadgets, Organiser(s) will unseal the pouch for use. However, the Participant(s) will be deemed disqualified.
  5. Participant(s) accepts and agrees to hold the Organiser(s) harmless from any liability for personal injury, property damage, or loss incurred during the Event.
  6. Participant(s) warrants that he/ she is in good physical condition, has sufficient preparations and can safely participate in the Event. The Participant(s) is fully aware of the risks and hazards inherent in participating in the Event, including the possibilities of serious physical trauma, injury or death.
  7. It is the responsibility of the Participant(s) to advise the Organiser(s) before the start of the Event of any pre-existing medical condition, disability, relevant medications being taken and allergies that may be relevant in the administration of any medical assistance, or in the ability of the Participant(s) to take part in the Event.
  8. Should any Participant(s) feel fatigued, restless, or have an injury at any time during or before the session, they must immediately inform the medical staff/ safety marshal and refrain from joining the session.
  9. Participant(s) must retire from the session immediately, if required to do so by any member of the official medical staff/ safety marshal.
  10. The Organiser(s) is not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorised access to, or alteration of user communications, or any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or traffic congestion on the internet and/ or the Event's Official Website.
  11. The Organiser(s) reserves the right to remove anyone who is disruptive or poses a threat to the safety of others.
  12. The Organiser reserves the right to use any photographs, images, motion pictures, recordings, and/ or any other media records of the Event (including those of the Participant(s) and his/ her name and other information without any compensation or payment or any prior notice), for any legitimate purpose including commercial advertising and distribution by the Organiser(s) in any form of media or medium and for such duration as the Organiser(s) deems fit whether within Malaysia or elsewhere.
  13. Participant(s) are advised to wear the Event T-shirt during the Event.

Finisher Entitlement

  1. Finisher badges and e-certificates will only be given to Participant(s) who fulfil the qualifying criteria throughout the entire Event duration.
  2. All disputes will be resolved according to the Organiser(s) final decision, and no further disputes will be considered thereafter. No correspondence shall be entertained.
  3. Finisher badges will be available for redemption at a designated area at the conclusion of the Event. No claims will be entertained thereafter.
  4. E-Certificate will be made available within seven (7) days from the Event’s day for Participant(s) to download.

Assumption of Risks, Waiver & Release of Liability

  1. Participant(s) accepts and agrees that (a) the Event carries certain inherent dangers and risks which may or may not be readily foreseeable, including without limitation to personal injury, damage to property or death; and (b) his/ her participation in the Event is voluntarily in spite of the potential risks and danger.
  2. Participant(s) warrants that he/ she is in good physical condition and have sufficient preparations and is able to safely participate in the Event. The Participant(s) is fully aware of the risks and hazards inherent in participating in the Event, including the possibilities of serious physical trauma, injury or death.
  3. It is the responsibility of the Participant(s) to advise the Organiser(s) prior to the start of the Event of any pre-existing medical condition, disability, relevant medications being taken and allergies that may be relevant in the administration of any medical assistance, or in your ability to take part in the event.
  4. In consideration of the Organiser(s) allowing or accepting (without liability) the Participant(s) to participate in any way in the Event and/ or activities registered through the Official Website, the Participant(s) (which includes his/her heirs, personal representatives, executors and administrators), shall be deemed to have agreed as follows:
    1. accept and assume all of the risks and dangers and any potential risks and dangers in connection with the Participant(s) participation in the Event;
    2. to the fullest extent permitted by applicable law, none of the Organiser(s), online registration company, sub-contractors, all municipal agencies and relevant authority whose property or personnel are used, all sponsors, co-sponsors and other companies, parties and individuals related to the Event, and their respective directors, officers, employees, agents, representatives, volunteers, related corporations, subsidiaries and affiliates (collectively “Releasees”) shall be responsible or liable in any manner for any costs, expenses, loss, damages, liabilities, injury or death caused by the Participant(s)’ participation in the Event and each Participant(s) agrees to indemnify and hold the Releasees harmless from and against any and all claims, damages, losses, costs or expenses suffered or incurred by the Releasees in relation to the Event;
    3. fully and forever releases the Releasees from all and any liability of whatsoever nature and howsoever arising, INCLUDING ANY NEGLIGENT RESCUE OPERATION and any other form of negligence and is intended to be as broad and inclusive as is permitted by applicable laws in Malaysia in which the Event is conducted;
    4. waives and relinquishes the right to sue or take any action or proceeding against the Releasees (or any of them) for any and all claims, demands, losses or damages of the Participant(s) on account of any injury, death, damage to property or any other cause of action, which is caused or alleged to be caused in whole or in part by the negligence, fault, act or omission of the Releasees (or any of them) or otherwise.
  5. The decision of the Organiser(s) on all and any matter in connection with the Event shall be final and binding.
  6. If any provision (or any part thereof) of the Rules and Regulations or any terms and conditions of the Event is held by a competent court or other competent authority in a final decision (namely, after exhausting all appeal avenues if applicable) to be illegal, void or unenforceable in the relevant jurisdiction, that provision or the relevant part thereof shall be deemed to be deleted and the remaining provisions shall continue in full force and effect in respect of such jurisdiction.
  7. A failure or delay by Organiser(s) in exercising, or in omitting to exercise, any right, remedy, power or privilege accruing to the Organiser(s) hereunder, or the knowledge or acquiescence by the Organiser(s) of or in any breach of any of these Rules and Regulations, shall not impair or operate or be construed as a waiver of such right, remedy, power or privilege or an acquiescence in such breach or a waiver of such Rules and Regulations to such the Participant(s). No waiver shall be binding on the Organiser(s) unless it is made in writing. No waiver by the Organiser(s) of a breach of any Rules and Regulations shall constitute a waiver of any subsequent breach of the same or any other Rules and Regulations.
  8. These Rules and Regulations shall be binding on the heirs, personal representatives, executors and administrators and permitted assigns of the Participant(s).
  9. The Rules and Regulations and all documents concerning the Event shall be governed by and construed in all respects in accordance with the laws of Malaysia. By registering for the Event, the Participant(s) shall be deemed to have agreed to submit to the exclusive jurisdiction of the Courts of Malaysia.
 
The organizer did not describe themself much.
Event Links
http://t2u.asia/e/44409 

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