PENANG RIVER CRUISE
Unveiling the Hidden Wonders of Penang River
Embark on an unforgettable Penang river navigation journey and discover the mysteries that lie within this beautiful waterway. Our signature cruise offers you a chance to witness nature's spectacular displays, including breathtaking sky mirror reflections that create perfect symmetry between heaven and earth, while enjoying the thrill of catching fresh fish, cockles, and crabs in the crystal-clear waters, plus opportunities to spot diverse wildlife species.

As the day transitions into evening, you'll be treated to magnificent sunset views that paint the Penang River in vibrant hues, and if you're fortunate, witness the rare mirage phenomena that occasionally grace these waters. During your cruise, marvel at the impressive sight of Penang's iconic First and Second Bridges, architectural marvels that represent modem engineering excellence while creating a perfect contrast with the timeless river.

This river navigation journey presents you with a unique natural ecological exploration, allowing you to deeply understand the rich natural wonders and diverse ecosystem of this land.

槟城河航
探寻槟城河的隐秘奇观
踏上一段难忘的槟城河航之旅,深入探索这条美丽河流的神秘面纱。我们的经典游船将带您领略大自然的奇妙景象,包括令人叹为观止的天空之镜倒影,在清澈河水中体验捕捉鲜美的鱼类、蛤蜊和螃蟹,还有机会观赏到各种珍稀野生动物。
当夕阳西下时,您将欣赏到槟城河上绚烂的日落美景,有时还能目睹神奇的海市蜃楼现象。 游船途中,您可以饱览槟城标志性的第一大桥和第二大桥的壮丽景色,这些现代工程奇迹与古老的河流形成了完美的对比。
这趟河航之旅为您呈现独特的自然生态探索,让您深度了解这片土地丰富的自然奇观和生态环境。

PELAYARAN SUNGAI PULAU PINANG
Menyelami Keajaiban Tersembunyi Sungai Pulau Pinang hingga ke muara.
Sertai perjalanan pelayaran sungai Pulau Pinang yang tidak dapat dilupakan dan temui misteri yang tersembunyi dalam laluan air yang indah ini. Pelayaran istimewa kami menawarkan peluang untuk menyaksikan pertunjukan alam yang menakjubkan, termasuk pantulan cermin langit yang memukau yang mencipta simetri sempuma antara langit dan bumi, sambil merasai keseronokan menangkap ikan segar, kerang dan ketam di dalam sungai, serta peluang untuk melihat pelbagai spesies hidupan liar.
Apabila siang bertukar malam, anda akan dihidangkan dengan pemandangan matahari terbenam, ia sangat mengagumkan, ia melukis Sungai Pulau Pinang dengan wama-wami terang, dan jika bertuah, saksikan fenomena fatamorgana yang jarang berlaku di perairan ini. Sepanjang pelayaran, kagumilah pemandangan menawan J ambatan Pertama dan Kedua Pulau Pinang yang ikonik, keajaiban kejuruteraan moden yang melambangkan kecemerlangan teknologi sambil
mencipta kontras sempuma dengan sungai yang abadi.
Perjalanan pelayaran sungai ini memberikan anda penerokaan ekologi semula jadi yang unik, membolehkan anda memahami secara mendalam keajaiban alam yang kaya dan ekosistem yang pelbagai di kawasan ini.

Ticket T&C:-

1. Each trip is approximately 2 hours. Please arrive at least 30 minutes before the departure time.
2. The trip may be canceled in cases of bad weather. You will be given the option of booking an alternative time/date.
   Important Information Regarding Potential Trip Cancellation Due to Bad Weather: Please be advised that the trip may be subject to cancellation in the event of inclement weather. In the event of a cancellation, you will be given the option to rebook your trip for an alternative date or time, subject to availability. Refund Policy: Should you however choose to cancel the trip due to bad weather, you will be entitled to a partial refund. The refund will be processed by River Cruise management within 30 working days via online transfer. To initiate a refund request, please send your enquiry to [email protected] 
3. Pets are not allowed to board the boats.
4. This vehicle is not wheelchair-accessible.
5. Ticket Validity: Tickets are only valid on the selected date unless rescheduled due to bad weather.
6. It is recommended to use a personal e-mail address for your ticket purchase. If a work e-mail was used for the transaction and the confirmation e-mail has not been received, please check the Spam folder. It is possible that the confirmation email has been marked as Spam. However, if no e-mail confirmation or E-Ticket was received, please contact us at [email protected] for further assistance.
7. Cancellation / “No Show” Charges: The Penang River Cruise management reserves the right to impose charges on the total number of tickets reserved in the event of any last minute cancellation / “no show” on the day of arrival once a reservation has been confirmed.
8. If the Passenger provides any information that is untrue, inaccurate, outdated or incomplete, or if the Penang River Cruise management has grounds to believe that such information is untrue, inaccurate, outdated or incomplete, the Penang River Cruise management may at any time suspend, revoke, cancel or terminate the Passenger’s registration for the trip or entitlement and fees will not be refunded.
9. Passengers are required to present their E-ticket (Printed/soft copy) confirmation at the counter for verification purposes.
10. Confirmed registrations are transferable to any other persons. However it is required for passengers to notify the Penang River Cruise management of any transfer of tickets to ensure the correct Passport/Identification number is submitted for insurance purposes.
11. The Penang River Cruise management reserves the right to change the operation hours, close any exhibits due to maintenance or stop operations during adverse weather conditions due to safety concerns.
12. The Penang River Cruise management reserves the right, at its own discretion, to modify or replace these Terms and Conditions at any time.
13. Minimum Passenger Requirement and Combining Sessions, If the minimum requirement of 12 passengers per boat is not met, Penang River Cruise management reserves the right to combine guests from different sessions.
14. Missed Bookings policy: If a guest misses their scheduled boat, Penang River Cruise management reserves the right to reschedule the new session ticket based on seat availability.