IMPORTANT NOTE:
To be eligible for our school concession rate, you have to email us at [email protected] an official school letter (with letterhead) along with a list of names of the students and teacher. Additionally, the students must wear the school's uniform or shirt with the school's logo on the day of the visit.
Ticket Buyer are require to bring the official school letter and name list to the counter on the day of their visit.
Kindly refer to our ticket/visit booking policy for a smoother process:
- Registration and payment should be submitted a minimum of three (3) days before the scheduled visit
- Any alterations are not permissible after payment has been made.
- Tickets can be printed on the day of your visit only.
- For any changes or additions taking place less than two (2) days from the visit date after payment has been made, they should be directed to the Ticket Counter via the contact number +603-4108 3422 / +603-4108 3424 and request to be extended to the Ticket Counter.
- Please be advised that we reserve the right to cancel the booking or postpone the event if any violation of our policies occurs.
- To browse the educational package that we offer, kindly refer to this link (https://www.zoonegara.my/education/pdf/cikgu_kancil.pdf)
Terms & Conditions:
- A minimum pax of 10 students is required to obtain the school concession rate.
- Tickets sold are not refundable.
- The minimum age requirement for the school trip is 3 years old accompanied by adults.
- All vehicles, including school buses, are subject to parking fees as determined by the officer in charge.
- Do not feed our animals or any wild animals in Zoo Negara.
- Do not make loud noises, harass the animals by throwing stones or teasing them in any way.
- Do not toss coins, sticks or similar items into exhibits. Our animals may choke or injure themselves.
- Do not cross barriers, stand on railings or enter the enclosures.
- Do not litter or pick up plants or flowers.
- Skateboards, skates, bicycles, radios, balloons, in-line skates and fire-crackers of any kind are not allowed on site.
- Smoking and vaping are prohibited.
- Students must be attended to at all times. Please monitor your students' movements. Please refrain from climbing, jumping or running to avoid injuries.
- Pets are not permitted in the zoo.
- No alcoholic beverages are allowed in the zoo.
- Please adhere to our rules and regulations while in the zoo compounds for your own safety.
- All participants are fully responsible for their own belongings, health and safety. The Management of Zoo Negara Malaysia/Malaysian Zoological Society and its personnel will NOT be held responsible for any accidents, loss, claims, damage and injuries to the participant and personal property.
- Images captured during the program will be used for promotional purposes on Zoo Negara Malaysia website and Social Media sites. Please inform us in advance if you do not wish to have you/your children's photos used for promotional purposes.
For meal reservations, please contact our food caterer representative, Mr. Amran (The Wild Restaurant) at 019 - 326 0905. Kindly note that NO outside food is allowed on the premises of Zoo Negara Malaysia including the main entrance to ensure the cleanliness and hygiene of the zoo premises.
For tram reservations, kindly contact our tram services operator, Ms. Peggy at 012 - 285 9861.
If you have any further enquiries, please do not hesitate to contact us at 011-13378865.
We look forward to welcoming your school visit and seeing you at Zoo Negara soon!
Disclaimer:
By submitting this online form, I hereby confirm that I have READ and UNDERSTOOD the above Terms & Conditions. I understand that my participation in the program will be terminated if the above Terms & Conditions are not followed.
Feedback:
We value your opinions and insights. Further, we kindly ask you to take a moment to provide us with your feedback. Your responses will help us improve our program and ensure that we continue to meet your expectations in the future. Please take a few minutes to fill out the feedback form at https://forms.gle/dzskMM97HFULbcif9.