TERMS & CONDITIONS: TRIBE WELLNESS: RISE+RESET: THE WEEKENDER
1. TICKET POLICY
All Sales Final: Tickets cannot be cancelled, changed, or refunded once purchased. All orders are final.
Check-In: Please arrive 20 minutes before your scheduled session to allow time for check-in and mat assignment. Present your e-ticket with QR code to our Front-of-House team upon arrival.
Spot Allocation: Spots (mats/stations) are assigned on a first-come, first-served basis on the event day itself. We do not allow booking of spots on behalf of friends who have not yet arrived. We highly encourage you to arrive early to secure your preferred spot.
2. STRICT WEATHER & RAIN POLICY
Rain or Shine: The event is will proceed in light drizzle conditions unless deemed unsafe by the organizers.
Delay Protocol: In the event of heavy rain or lightning before a session begins, the program may be delayed for up to 1 hour. We ask for your patience as we wait for the weather to clear.
Mid-Session Pause: If heavy rain or dangerous conditions (e.g., lightning) occur during a workout, the session will be immediately paused. We will resume the session once conditions are deemed safe by the safety officer.
Cancellation & Refunds: In the unlikely event that the weather does not clear after the 1-hour delay window, or if the venue is deemed unsafe for the remainder of the day, the session may be cancelled. Tickets are strictly non-refundable, even in the event of weather-related cancellations, as this is an outdoor event with inherent weather risks.
3. LATE POLICY
If you are running late, please contact us at +6016-2545833 immediately.
We will hold your reserved spot for up to 10 minutes after the class starts.
If you arrive more than 10 minutes late, your spot may be released to waitlisted participants, and you may be denied entry to ensure the flow and safety of the class is not disrupted.
4. MATS, EQUIPMENT & ATTIRE
Equipment Provided: Yoga mats and necessary equipment for the sessions will be provided on a complimentary basis.
BYO: You are welcome to bring your own mat if you prefer. Please bring your own sweat towel and hydration.
Attire: Please wear comfortable activewear and suitable training shoes.
5. PARTICIPANT WAIVER & RELEASE OF LIABILITY
By purchasing a ticket and attending this Event, you agree to the following:
Assumption of Risk: I/We acknowledge that participating in wellness activities (including but not limited to Pilates, Running, HIIT, and Mobility work) involves inherent risks. I/We assume all risks associated with participating in this Event, including but not limited to: falls, contact with other participants, effects of weather (including heat, humidity, and rain), and conditions of the venue. I/We understand that I am participating at my own risk.
Waiver & Release: I/We hereby WAIVE, RELEASE, and FOREVER DISCHARGE the event organizer (TRIBE), venue partners, sponsors, instructors, volunteers, and agents ("Released Parties") from any and all claims, liabilities, demands, damages, or causes of action arising out of my participation in this Event, including those caused by the negligence of the Released Parties.
Indemnity: I/We agree to INDEMNIFY and HOLD HARMLESS the Released Parties from any expenses or liabilities incurred due to my actions, my breach of this agreement, or my failure to follow event rules.
Media Release: I/We grant the event organizer permission to use my name, image, voice, and likeness captured during the Event for marketing and promotional purposes (including social media and website use) without compensation.
Personal Data: I/We consent to the collection and processing of my Personal Data for event planning and marketing purposes, including receiving updates and promotions from the organizer and event sponsors.
FREQUENTLY ASKED QUESTIONS (FAQ)
What can I expect from the sessions? You can expect the signature TRIBE energy! Whether it’s a high-intensity session or a restorative flow, be prepared for a curated experience with immersive playlists, expert instruction, and a supportive community vibe.
Where is the class being held? The event will be held at KLGCC MALL, LEVEL 4 AMPHITHEATHER. Please use Waze or Google Maps to navigate to the specific drop-off point.
What do I need to bring?
Comfortable Sportswear: Dress for movement!
Hydration: Bring a water bottle to stay hydrated.
Towel: A sweat towel is is mandatory.
Racquet: Only required if you are attending the specific Courtwork session (if applicable).
Do I need to bring my own mat? We provide mats for all attendees! However, if you prefer using your own for hygiene or comfort reasons, you are welcome to bring it.
What happens if it rains? We have a strict weather policy. We may delay the class start time by up to 1 hour if there is heavy rain. If it rains during the class, we will pause and resume when safe. Please note that tickets are non-refundable due to weather.
Are there lockers or showers? No
Can I buy a ticket on the spot? We strongly recommend booking online as spots are limited. Walk-ins will only be accepted if there are last-minute cancellations or no-shows, but availability is not guaranteed.
I bought a Day 2 ticket. Can I use it for Day 1? No. Tickets are date and session-specific. If you wish to attend multiple days or sessions, you will need to purchase a valid ticket for each specific slot.