The Chronicle of Penang 槟宴 — A Story You Can Taste at UMI UMI SHOW

UMI UMI Penang Immersive Show: A Live Interactive Dining Theater Experience

Experience Description｜体验简介 
One Show, One City.
A Once in a Lifetime Journey
Step into The Chronicle of Penang
— a dining theatre experience unlike any other.
Over NINE CHAPTERS, taste the soul of Penang as its 200-year story unfolds before your eyes. From the day Francis Light claimed the island, through waves of migration, cultural collisions and the city's rise. Each act is paired with a specially designed course, blending Penang's heritage with East-West flavours.
This is more than a dinner.
It's a memory you'll carry for life.

What to Expect 

Step into an immersive dining theater where stories come alive on stage and on the table.
 Inspired by The Chronicle of Penang, the experience blends live performance, interactive storytelling and beautifully presented dishes into a seamless 90-minute journey.

From the moment you are guided to your seat, each scene unfolds alongside thoughtfully crafted food moments, designed to delight both the eyes and the palate.
 As the show progresses, guests are drawn into Penang’s stories through engaging performances, atmospheric settings and visually captivating dining presentations.

After the show concludes, guests will have the opportunity to take photos with the performers under staff guidance.

走进一场故事在舞台上、也在餐桌上同时展开的沉浸式餐饮剧场体验。
 《槟城纪事》以现场表演、互动叙事与精致呈现的料理为核心，串联成一段约 90 分钟的完整感官旅程。

从入座开始，每一个剧情段落都搭配视觉与味觉兼具的餐饮呈现，让餐点不仅好吃，更成为故事的一部分。
 随着演出推进，观众将透过舞台氛围、表演者互动与精心设计的料理画面，沉浸于槟城文化与故事之中。

演出结束后，可在工作人员安排下与表演者合影留念。

Show / Experience Details

演出 / 体验内容

Experience Flow｜体验流程

1. Guests arrive at the counter to redeem their tickets

2. Our staff will guide guests to their assigned seats or zones

3. Enjoy and experience a 90-minute immersive live show

4. End of show

5. Photo-taking with performers is available after the show

6. 顾客先到柜台领取门票

7. 服务人员将引导顾客前往对应的座位或区域

8. 观看并体验一场约 90 分钟的沉浸式现场演出

9. 演出结束

10. 演出结束后可与表演者合影留念

Show Duration｜演出时长
Approx. 90 minutes
约 90分钟

Language｜语言
Mandarin
华语

Showtime & Schedule

Monday – N/A

Tuesday - N/A

Wednesday -N/A

Thursday - N/A

 Friday -7pm

Saturday - 6pm

Sunday -12pm ; -6pm

Menu 菜单

 
Floor Plan

Ticket Purchase Logic

1. Tickets are purchased online via Ticket2U platforms 

2. Online purchase does not grant direct entry

3. Guests must contact with UMI UMI Penang 010-200 2135 Customer Service redemption 

4. Upon redemption, guests will select their preferred date and assigned seating or zone, subject to availability

5. 门票需通过 Ticket2U 平台线上购买

6. 线上购票不代表可直接入场

7. 顾客须联系 UMI UMI Penang 010-200 2135内部客服柜台进行换票

8. 换票时可选择体验日期，并由工作人员安排对应的座位或区域，视现场名额而定

Ticket Type｜票种

Premium Seats 

-Adult RM375

-Child (3-11) RM265

Elite Seats 

-Adult RM418

-Child (3-11) RM318

VIP 

Adult RM488

Child (3-11) RM388

Redemption Method

换票方式

Redemption Location｜换票地点
UMI UMI Penang Customer Service

Redemption Requirement｜换票所需

• Valid e-ticket / QR code

• Ticket2U booking confirmation

有效电子票 / QR code
Ticket2U 平台订单确认信息

Redemption Time｜换票时间
After purchasing on the Ticket2U platform, guests are required to contact UMI UMI Penang Customer Service to arrange ticket redemption and experience details.
顾客在 Ticket2U 平台完成购票后，需联系 UMI UMI Penang 客服团队，以安排换票及体验相关细节。

Booking Rules & Cut-off

预订规则

Booking Confirmation｜确认方式
Instant confirmation
即时确认

Booking Cut-off｜截止时间

Booking closes 24 hours before showtime

演出前 24小时截止预订

Terms & Conditions | 条款与细则
1. Ticket Validity | 门票有效性

Tickets are valid for one-time use only.
门票仅限一次性使用。
Tickets are non-transferable and non-refundable, unless stated otherwise.
门票不可转让、不可退款，除非另有说明。

2. Redemption & Entry | 兑换与入场

Customers must present a valid booking confirmation / QR code for redemption or entry.
须出示有效购票凭证或二维码进行兑换或入场。
Redemption or entry is subject to venue operating hours and availability.
兑换与入场须符合场地营业时间及现场情况。

3. Date, Time & Seat Arrangement | 日期、时间与座位安排

For open tickets, customers are required to contact our customer service to reserve a date/time in advance.
若为开放式门票，顾客须提前联系客服预约日期／时间。
Seat or time slot allocation is subject to availability and on-site arrangement.
座位或时段将以现场安排及实际情况为准。

4. Rescheduling, Cancellation & No-show | 改期、取消与缺席

No-show tickets will be considered forfeited and are not entitled to refund or reschedule.
未出现（No-show）视为自动作废，不予退款或改期。
Rescheduling requests must be made in advance and are subject to approval.
改期须提前申请，并视情况批准。

5. Late Arrival | 迟到

Late arrivals may result in denied entry or shortened experience, without refund.
迟到可能导致无法入场或体验时间缩短，恕不退款。

6. Venue Rules & Safety | 场地规则与安全

Customers must comply with venue rules and safety regulations at all times.
须遵守场地规则及安全指示。
The operator reserves the right to refuse entry for safety or operational reasons.
主办方有权基于安全或营运因素拒绝入场。

7. Final Interpretation | 最终解释权

The operator reserves the right of final interpretation of these terms and conditions.
主办方保留最终解释权。