Retail Tech Summit 2026_Smart Retail Real Impact

The Smart Retail Real Impact: Retail Tech Summit 2026 is a premier industry event that brings together retail leaders, technology innovators, and business decision-makers to explore how technology is reshaping the retail landscape.

Organized by the Malaysia Retail Chain Association (MRCA), this summit will highlight the latest developments in digital transformation, artificial intelligence, customer engagement, and data-driven retail strategies. As the retail industry continues to evolve in an increasingly digital economy, businesses must adopt innovative technologies and forward-thinking strategies to stay competitive.

The summit will feature a keynote sharing on the Malaysian Digital Blueprint 3.0 (2026–2030) by MyDigital, offering insights into Malaysia’s national digital roadmap and how retailers can leverage emerging technologies for sustainable growth.

Participants will also gain valuable insights through a series of engaging panel discussions covering key topics such as building stronger customer loyalty beyond traditional loyalty programs, the balance between human intelligence and artificial intelligence in retail, and how global retail trends can be adapted to local markets.

This event provides an excellent platform for industry professionals to learn from experts, exchange ideas, and connect with fellow retailers, technology providers, and innovators.

Join us at W Kuala Lumpur on 22nd October 2026 and be part of the conversation shaping the future of retail.

Terms & Conditions:

1. Eligibility:

   • The Member Rate applies only to MRCA members.

   • The Non-Member Rate applies to all other participants.

   • Member Price is STRICTLY FOR MRCA MEMBERS ONLY. If any participants are Non-Member and purchased at MRCA Member Price, a penalty of RM150 will be charged per ticket.

2. Payment Terms:

   • All registrations must be accompanied by full payment to secure the discounted rate.

   • Payments are non-refundable but may be transferable to another participant upon request.

3. Registration Confirmation: Confirmation of participation will only be sent once payment is received.

4. Event Changes: The organizer reserves the right to make changes to the event date, time, venue, or program schedule if necessary.

5. Kindly present the printed ticket or show the online e-ticket QR code for verification purposes upon registration on the event day.