Offline 16: Dance & Busking Festival

Event Information

Rules and Regulations for “Offline 16” Event

The following are the rules and regulations (“Rules and Regulations”) for the event of Offline 16 ("Event"), co-organised by VitaHealth Malaysia Sdn Bhd (200001031874 (534481-V)) (“VitaHealth”) and Tropicana Privilege (M) Sdn Bhd (Registration No. 202101043460 (1443760-P)) (collectively referred to as “Organiser(s)”). Participant(s) declares and acknowledges to have read, understood and agreed to these Rules and Regulations and undertakes to comply with and be bound by the same and, where applicable, in the case of a Participant(s) below the age of 18 years old, the Participant(s)’ parent, guardian or legal representative) has to declare and acknowledge on his/her behalf to have read, understood and agreed to these Rules and Regulations and undertakes to comply with and be bound by the same.

Date of Event 

1. The Event will be held on 12 July 2026 ("Date") Tropicana Golf & Country Resort, Petaling Jaya (“Venue”). The Organiser(s) reserves the right to postpone or cancel the Event at any time without giving any notice.

Eligibility

1. The Event is open to participant(s) aged 9 years old and above (“Participant(s)”). Participant(s) agree to participate in the Event at his or her own free will. Participant(s) below the age of 18 years old must obtain parental/ guardian during registration. Participants below the age of 16 years old must be accompanied by a parent or guardian. The participation fee is RM50 per person (“Participation Fee”).
2. The Participant(s) has met all the eligibility criteria and has the right, authority and power to enter into the Event in accordance with these Rules and Regulations and shall provide such proof as the Organiser(s) requires.
3. The Organiser(s) reserves the sole and absolute discretion to determine the eligibility of any person in relation to the Event.

Personal Data Processing Statement Relating to Participant(s) In Accordance with Personal Data Protection Act, 2010 (“PDPA”) And Publicity

1. By signing up for and providing any information, personal or otherwise, in order to gain access to participate in the Event or any activity(ies) relating to the Event or involving the Organiser(s), the Participant(s) is deemed to have agreed/ given express permission to the following:
   1. Authorisation to the Organiser, their agent(s) and/or contractor(s) to collect, process, organise and retain personal data relating to the Participant(s) in accordance with PDPA.
   2. The personal data of the Participant(s) shall be used by the Organiser(s) for the purposes of:
      • Marketing – sending communication materials to the Participant(s), including but not limited to, direct mailers, emails, short messaging service, WhatsApp and/or telephone calls; and
      • Statistical analysis for planning and improvement of the Event.
2. The Organiser(s) may engage the services of third parties to process the Participant(s)’ personal data as well as the production of essential items required for the smooth operation of the Event in or outside of Malaysia. For such purposes, Participant(s) shall be deemed to have given his/ her consent to the transfer of all or any personal data to any such third party’s location in or outside of Malaysia. All such third parties are contractually obliged not to use the Participant(s)’ personal data for any other purpose, other than as specified herein
3. The Participant(s) shall be deemed to have withdrawn from participating in the Event if he/ she withdraws his/ her consent or authorisation given at any time before the Event starts by sending an official written email to [email protected].
4. The Organiser(s) will take reasonable precautions to keep the Participant(s)’ Personal Data secured and similarly ensure any third-party data processors to do the same.
5. The Organiser(s) may disclose or release the Participant(s)’ Personal Data, if the Organiser(s) reasonably believes that it is necessary, desirable or required to do so by applicable law or governmental regulation or by any competent body or authority, or by legal process, or to respond to any claim, or to protect the rights, interest or property of the Organiser(s) or others.

General

1. The Organiser(s) reserves the right to change the Date and/ or Venue or to postpone or cancel the Event for any reason whatsoever including force majeure (i.e. due to the occurrence of any incident, condition or event that is beyond the reasonable control of the Organiser(s) and which, in the Organiser(s)’ opinion, renders it impossible or unsafe to hold the Event such as haze, storm, rain, inclement weather, wind, act of God, terrorism, pandemics, outbreaks, or other conditions) at any time without prior notice to the Participant(s), in which case the Organiser(s) will make effort to inform the Participant(s) before the Date.
2. If the Event must be postponed or cancelled for the reason of force majeure, no refund of fees will be provided, and the Organiser(s) shall not be liable for any loss or inconvenience caused. Participant(s) acknowledges and agrees that the Participation Fee and any other transaction costs of the Event are non-refundable, non-transferable and non-deferrable.
3. The Organiser(s) reserves the right to modify or substitute any of these Rules and Regulations, Privacy Policy or any other terms and conditions of the Event from time to time and at any time as they deem fit without giving any notice to the Participant(s). If there is an ambiguity in any of these Rules and Regulations, the Organiser(s) shall have the authority to interpret and in so doing, the Organiser(s) will take into account the interests of all parties involved. The decision of the Organiser(s) shall be final and binding, no correspondence shall be entertained. Any updates, modifications or changes to these Rules and Regulations, Privacy Policy or any other terms and conditions of the Event will be notified on the Official Website of the Event at https://www.vitahealth.com.my/offline-16-dance-busking and (unless otherwise stated) will be effective from the date of notification on the Official Website.
4. Participant(s) agrees to accept promotional materials/ items from the Organiser(s) whether in relation to the Event or otherwise.

Event Registration

1. Participant(s) is required to register via online registration at www.ticket2u.com (“Official Registration Website”).

2. Participant(s) shall provide true, accurate, current and complete information. VitaHealth may contact the Participant(s) from time to time by email and WhatsApp. Any notice sent to the email address and WhatsApp registered with the Organiser(s) shall be deemed as received by the Participant(s).
3. If the Participant(s) provides any information that is untrue, inaccurate, outdated or incomplete, or if the Organiser(s) have ground to believe that such information is untrue, inaccurate, outdated or incomplete, the Organiser(s) may at any time suspend, revoke, cancel or terminate the Participant(s)’ registration for the Event or disqualify any person from participating in the Event without providing any reason and refuse the Participant(s)’ current or future use of the Event’s Official Website (or any parts thereof).
4. The Organiser(s) will not entertain nor be in any way responsible for any disputes arising from incomplete or inaccurate entry details in the registration form. No refunds will be made for incorrect or multiple registration.
5. Participant(s) are strictly not allowed to transfer their Event entry to another party after his/ her registration is confirmed.

1. The Event’s registration will be confirmed via confirmation e-mail (“Confirmation E-mail”), which will be sent to the Participant(s)’ registered email address. If the Participant(s) does not receive the Confirmation E-mail within the stipulated time or is unable to download the Confirmation E-mail from the registration portal; or If there is discrepancy in the Confirmation E-mail, the Participant may report such discrepancies to [email protected] within five (5) working days from the date of the registration date.

7. Once the Participant(s)’ registration has been duly processed, there will be no refund of fees to Participants who wish to withdraw their participation for whatever reason.
8. Registration will be closed on 30 June 2026, or upon reaching the maximum of 200 Participant(s), whichever is earlier.

Event Kits

1. Event kit consists of a canvas bag, a wristband, a passbook, a phone pouch and goodies worth more than RM300.
2. All Event kits must be collected on the day of Event at 8:30AM, before the Event starts.
3. The colours, designs and materials of the merchandise are for illustration purposes. The images of the products may differ from the actual merchandise and are subject to change without notice.
4. Event kits not collected on the stipulated collection date will be deemed unwanted and the Organiser(s) shall have the right to dispose or redistribute them accordingly.

Event Participation

1. All Participant(s) must present a valid e-ticket upon entry. Failure to present a valid e-ticket may result in denied entry.
2. The Organiser(s) reserves the right to limit and/ or refuse entry of any Participant(s) to the Event without giving any reason or notice. The Organiser(s) also reserves the right at its absolute discretion to exclude or disqualify any Participant(s) whom the Organiser(s) opines to be acting in a manner which is against the interest of the Organiser(s) or the Event or which is in violation of these Rules and Regulations or any terms and conditions of the Event or in case of (suspicion of) foul play or fraud. It is the duty and responsibility of the Participant(s) to ensure his/ her legal eligibility to participate in the Event.
3. Whilst every reasonable precaution will be taken by the Organiser(s) to ensure the Participant(s)’ safety, the Participant(s) participates in the Event at their own risk. The Organiser(s) will not be responsible or held liable for any injury or death, damage or loss of property, whether personal or otherwise, suffered or caused by the Participant(s), arising from during participation, or after participation in the Event. Participant(s) are strongly advised to go for a medical examination and/ or consult their medical practitioner before registration and before the Date of the Event.
4. By attending the Event, Participant(s) agree to adhere to the following qualifying criteria:
5. 
   
   1. Participant(s) must turn off data and WiFi on his/ her phones or any other digital gadgets to remain offline for 8 hours from 09:00AM to 05:00PM.
   2. Participant(s) must place his/ her phones and any other digital gadgets in the provided sealed pouch, refrain from making or answering any calls, and keep themselves to be at the Venue for the entire Event.
   3. Participant(s) is responsible for managing and safeguarding his/ her own belongings throughout the Event.
   4. In case of an emergency or if requested by the Participant(s) to use his/ her phone and/ or digital gadgets, Organiser(s) will unseal the pouch for use. However, the Participant(s) will be deemed disqualified.
6. Participant(s) accepts and agrees to hold the Organiser(s) harmless from any liability for personal injury, property damage, or loss incurred during the Event.
7. Participant(s) warrants that he/ she is in good physical condition, has sufficient preparations and can safely participate in the Event. The Participant(s) is fully aware of the risks and hazards inherent in participating in the Event, including the possibilities of serious physical trauma, injury or death.
8. It is the responsibility of the Participant(s) to advise the Organiser(s) before the start of the Event of any pre-existing medical condition, disability, relevant medications being taken and allergies that may be relevant in the administration of any medical assistance, or in the ability of the Participant(s) to take part in the Event.
9. Should any Participant(s) feel fatigued, restless, or have an injury at any time during or before the session, they must immediately inform the medical staff/ safety marshal and refrain from joining the session.
10. Participant(s) must retire from the session immediately, if required to do so by any member of the official medical staff/ safety marshal.
11. The Organiser(s) is not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorised access to, or alteration of user communications, or any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or traffic congestion on the internet and/ or the Event's Official Website.
12. The Organiser(s) reserves the right to remove anyone who is disruptive or poses a threat to the safety of others.
13. The Organiser reserves the right to use any photographs, images, motion pictures, recordings, and/ or any other media records of the Event (including those of the Participant(s) and his/ her name and other information without any compensation or payment or any prior notice), for any legitimate purpose including commercial advertising and distribution by the Organiser(s) in any form of media or medium and for such duration as the Organiser(s) deems fit whether within Malaysia or elsewhere.
14. Participant(s) are advised to wear the Event jersey during the Event.

Finisher Entitlement

1. Finisher badges and e-certificates will only be given to Participant(s) who fulfil the qualifying criteria throughout the entire Event duration.
2. All disputes will be resolved according to the Organiser(s) final decision, and no further disputes will be considered thereafter. No correspondence shall be entertained.
3. Finisher badges will be available for redemption at a designated area at the conclusion of the Event. No claims will be entertained thereafter.
4. E-Certificate will be made available within seven (7) working days from the Event’s day for Participant(s) to download.

Assumption of Risks, Waiver & Release of Liability

1. Participant(s) accepts and agrees that (a) the Event carries certain inherent dangers and risks which may or may not be readily foreseeable, including without limitation to personal injury, damage to property or death; and (b) his/ her participation in the Event is voluntarily in spite of the potential risks and danger.
2. Participant(s) warrants that he/ she is in good physical condition and have sufficient preparations and is able to safely participate in the Event. The Participant(s) is fully aware of the risks and hazards inherent in participating in the Event, including the possibilities of serious physical trauma, injury or death.
3. It is the responsibility of the Participant(s) to advise the Organiser(s) prior to the start of the Event of any pre-existing medical condition, disability, relevant medications being taken and allergies that may be relevant in the administration of any medical assistance, or in your ability to take part in the event.
4. In consideration of the Organiser(s) allowing or accepting (without liability) the Participant(s) to participate in any way in the Event and/ or activities registered through the Official Website, the Participant(s) (which includes his/her heirs, personal representatives, executors and administrators), shall be deemed to have agreed as follows:
   1. accept and assume all of the risks and dangers and any potential risks and dangers in connection with the Participant(s) participation in the Event;
   2. to the fullest extent permitted by applicable law, none of the Organiser(s), online registration company, sub-contractors, all municipal agencies and relevant authority whose property or personnel are used, all sponsors, co-sponsors and other companies, parties and individuals related to the Event, and their respective directors, officers, employees, agents, representatives, volunteers, related corporations, subsidiaries and affiliates (collectively “Releasees”) shall be responsible or liable in any manner for any costs, expenses, loss, damages, liabilities, injury or death caused by the Participant(s)’ participation in the Event and each Participant(s) agrees to indemnify and hold the Releasees harmless from and against any and all claims, damages, losses, costs or expenses suffered or incurred by the Releasees in relation to the Event;
   3. fully and forever releases the Releasees from all and any liability of whatsoever nature and howsoever arising, including any negligent rescue operation and any other form of negligence and is intended to be as broad and inclusive as is permitted by applicable laws in Malaysia in which the Event is conducted;
   4. waives and relinquishes the right to sue or take any action or proceeding against the Releasees (or any of them) for any and all claims, demands, losses or damages of the Participant(s) on account of any injury, death, damage to property or any other cause of action, which is caused or alleged to be caused in whole or in part by the negligence, fault, act or omission of the Releasees (or any of them) or otherwise.
5. The decision of the Organiser(s) on all and any matter in connection with the Event shall be final and binding.
6. If any provision (or any part thereof) of the Rules and Regulations or any terms and conditions of the Event is held by a competent court or other competent authority in a final decision (namely, after exhausting all appeal avenues if applicable) to be illegal, void or unenforceable in the relevant jurisdiction, that provision or the relevant part thereof shall be deemed to be deleted and the remaining provisions shall continue in full force and effect in respect of such jurisdiction.
7. A failure or delay by Organiser(s) in exercising, or in omitting to exercise, any right, remedy, power or privilege accruing to the Organiser(s) hereunder, or the knowledge or acquiescence by the Organiser(s) of or in any breach of any of these Rules and Regulations, shall not impair or operate or be construed as a waiver of such right, remedy, power or privilege or an acquiescence in such breach or a waiver of such Rules and Regulations to such the Participant(s). No waiver shall be binding on the Organiser(s) unless it is made in writing. No waiver by the Organiser(s) of a breach of any Rules and Regulations shall constitute a waiver of any subsequent breach of the same or any other Rules and Regulations.
8. These Rules and Regulations shall be binding on the heirs, personal representatives, executors and administrators and permitted assigns of the Participant(s).
9. The Rules and Regulations and all documents concerning the Event shall be governed by and construed in all respects in accordance with the laws of Malaysia. By registering for the Event, the Participant(s) shall be deemed to have agreed to submit to the exclusive jurisdiction of the Courts of Malaysia.