ASHRAE RUN 2026 – OFFICIAL TERMS & CONDITIONS
1. GENERAL EVENT INFORMATION
1.1 Event Details
ASHRAE Run 2026 will take place on 1 November 2026 at 5:30 AM, located at Universiti Malaya, Kuala Lumpur.
1.2 Fees and Surcharges
All published ticket prices across all tiers (Super Early Bird, Early Bird, and Normal) exclude online processing fees and platform surcharges. These will be calculated and appended at checkout.
1.3 Charity Contribution
By participating, you acknowledge and agree that 40% of the event’s net profits will be directed to designated charitable bodies.
2. PARTICIPANT DATA & MANDATORY INSURANCE
2.1 Accuracy of Information
Registration data is directly linked to the underwriting of personal event insurance. Participants must ensure their Full Name (exactly as per IC/Passport) and IC/Passport Number are keyed in with absolute accuracy.
2.2 Organizer Liability
The organizer holds no liability or responsibility for any denied insurance claims resulting from typographical errors, false details, or inaccurate personal information provided during registration.
3. STUDENT TICKET ELIGIBILITY & VERIFICATION
3.1 Institutional Restrictions
Student-priced tickets (applicable to both Individual and Group categories) are strictly restricted to active students of Universiti Malaya (UM) and Universiti Tunku Abdul Rahman (UTAR) only. Students from other institutions or alumni do not qualify for this rate.
3.2 Mandatory Verification at REPC
Participants purchasing under any Student Tiers must present their physical or official digital Student ID Card / Matric Card during the Race Entry Pack Collection (REPC) days.
3.3 Non-Compliance Penalties
Participants who fail to produce valid proof of eligibility during REPC may be required to pay the difference between the Student and Public ticket price before the race kit is released. The Organizer reserves the right to refuse participation if eligibility cannot be verified.
3.4 REPC Announcements
Full details regarding the dates, times, and venue for the Race Entry Pack Collection (REPC) will be announced exclusively via our official Instagram account: @ashraerun and WhatsApp group. Participants are responsible for monitoring the page for official updates.
4. GROUP PACKAGES & REGISTRATION REQUIREMENTS
4.1 Pre-Payment Requirements
When purchasing a group package, the main buyer must prepare and accurately fill out the following details for all individual runners before being permitted to proceed to the payment gateway:
Full Name (As per IC/Passport)
IC / Passport Number
Active Email Address & Contact Number
Emergency Contact Name & Number
T-shirt Size
4.2 T-Shirt Sizing Accuracy
Before completing your purchase in the buying tab, participants are strictly required to refer to the official T-shirt size chart located under the "Details" tab. The organizer will not entertain any size exchange requests during or after REPC.
4.3 Group Mixing Restrictions
Group packages are strictly categorized as either "Public" or "Student."
A Student Group Package must consist entirely of valid UM or UTAR students.
A Public Group Package must consist entirely of public participants.
Cross-mixing between public individuals and UM/UTAR students within a single group package is strictly prohibited. Any group found violating this rule will have their entire registration voided.
4.4 Child Inclusion (Buy 4, Free 1 Concept)
For the 5km Group package, a maximum of one (1) child (12 years or below) may be registered as one of the five members. Because the group package is a paid tier, this specific child will be fully entitled to the Premium Entitlement Kit (event shirt, medal, and merchandise).
4.5 Group Registration Conditions
Group packages are valid only when all five (5) participants are registered in a single transaction. The “Buy 4, Free 1” promotion cannot be combined across separate purchases or applied retrospectively.
5. AGE RESTRICTIONS & COMPLIMENTARY CHILD ENTRY
5.1 10km Competitive Run Age Limit
Participants must be aged 16 years or older on the day of the event.
5.2 5km Fun Run Child Entry
Children aged 12 years and below may participate for free.
5.3 Free Child Entitlement Clause
Free child entry does not include the Premium Entitlement Kit (official event shirt, medal, or merchandise).
5.4 Mandatory Child Registration
For safety, tracking, and insurance purposes, parents or guardians must register the child’s basic information via Ticket2U.
6. REFUND AND TRANSFER POLICY
6.1 Strict No-Refund Policy
All ticket sales are final. Once payment is successful, tickets are strictly non-refundable under any circumstances, including but not limited to personal scheduling conflicts, medical reasons, or event cancellation due to force majeure.
6.2 Ticket Transfers
Ticket transfers to a replacement runner are permitted strictly up to 14 days before the event (Cut-off date: 18 October 2026). To initiate a transfer, the original ticket holder must contact the organizers directly. Late transfer requests will not be processed.
6.3 Event Changes
The Organizer reserves the right to postpone, reschedule, modify the event route, race categories, race format, or venue due to circumstances beyond its reasonable control, including but not limited to adverse weather conditions, government directives, public health concerns, or force majeure. No refunds will be issued under such circumstances.
6.4 Organizer’s Right to Refuse Entry
The Organizer reserves the right to refuse participation or remove any participant whose conduct is deemed unsafe, disruptive, or in breach of these Terms & Conditions, without any refund or compensation.
6.5 Media Consent
By participating in ASHRAE Run 2026, participants consent to being photographed, filmed, or recorded during the event. The Organizer reserves the right to use such photographs, videos, and recordings for promotional, marketing, publicity, and archival purposes without further notice or compensation.
6.6 Acceptance of Risk
Participants acknowledge that participation in a running event involves inherent risks of injury, illness, or property loss. By registering, participants voluntarily assume all such risks and release the Organizer, co-organizers, sponsors, volunteers, and partners from any liability arising from participation, except where prohibited by law.
7. Health, Safety, and Bubble Experience Indemnity
7.1. Participants must be medically fit and physically capable of completing their chosen route (5km or 10km). By entering the event, you acknowledge that you do so entirely at your own risk.
7.2. ASHRAE Run 2026 features an interactive bubble experience using safe, non-toxic, water-based foam solutions. However, participants with sensitive skin, respiratory histories, or chemical allergies are advised to take necessary precautions. The Organizers accept no liability for personal skin irritations, stained clothing, or accidental slips within the bubble zones.
7.3. The organizers, technical partners (UM/UTAR student branches and MASHRAE), and sponsors will not be held liable for any injuries, loss of personal property, damages, or casualties incurred before, during, or after the event.
8. CONTACT & ENQUIRIES
8.1 General & Ambassador Program Enquiries
For any general ticketing enquiries, please contact the Heads of Publicity Department for ASHRAE Run 2026:
Liew Jian Wei: (+60) 17-317 8130
Tan Rou Tong: (+60) 16-704 2688
8.2 Official Email Support
Email: [email protected]
8.3 Official Communication
All official announcements, event updates, and notices will be communicated through ASHRAE Run 2026’s official communication channels. Participants are responsible for keeping themselves informed of any updates prior to the event.