An Enchanted Christmas - A Fundraising Musical

From the team behind A Frozen Christmas (2024) and A Wicked Christmas (2025), The Band Lab presents its biggest Christmas show yet: An Enchanted Christmas, an original family musical theatre featuring a 65-piece live orchestra with acting, singing, dancing, a barbershop quartet and a saxophone quartet, all woven into one magical evening.

WHAT AWAITS YOU

• More than 25 songs your family already loves, from Frozen, Wicked, The Greatest Showman, Anastasia, Les Misérables, The Nutcracker, and more.
• "Let It Go", "For the First Time in Forever", "Go the Distance", and "Defying Gravity" as you've never heard them before.
• Five lead singers (Angel Oquendo, Chien Ng, Christine Chai, Dell Lawrence, Taylor Louise), a 12-voice vocal ensemble, and narrator Vivien Ng.
• You become part of the story: help the whole hall clap and sing the Great Star back to life as midnight strikes.
• Funny, warm, and full of heart, for ages 4 to 104.

THE STORY

Once upon a December, in a city that loved to sing, the Great Star shone above the rooftops every Christmas, lit by the voices of everyone below.

Then, one Christmas Eve, it failed to light.

That night, a Winter Witch cast a spell over the city: any song sung only for yourself would freeze before anyone could hear it. One by one, the voices fell silent. And if the Star stays dark for a second Christmas, its light will be gone forever.

Before midnight, four unlikely heroes must get the whole city making music again: a princess who is always late, a little girl who sings just for the joy of it, a street violinist with a secret, and the most famous singer in the land.

But there is one voice they missed, one that was left out in the cold. Can they find it before the clock strikes twelve?

ONE NIGHT, TWO GOOD CAUSES

An Enchanted Christmas is a fundraiser for two causes: young musicians in Sarawak and families in need in Kuching.

Your ticket keeps the music playing. Over 90% of our young musicians play instruments the band owns. Most were pre-loved, already 20 to 30 years old when they were donated, and some have now been played for 50 years. After the cost of the show, ticket sales go first to new instruments for the next generation, then to taking Sarawak's musicians to Kuala Lumpur and Japan in 2027.

Your kindness reaches further. This Christmas, we're proud to stand with our Community Partner, Breakthrough Network Centre, which supports families in need in Kuching. 

There are two ways to help:

1. Gift A Seat: 
   Give a child from a family in need a seat at the show here: http://t2u.asia/e/52940
   
   
2. Give on the Night:
   Every donation made on the night goes a long way in helping a family in need.

ONE NIGHT ONLY

• Friday, 18 December 2026 · 7:30 PM (doors open 6:00 PM)
• The Colosseum, Pullman Kuching
• About 2 hours 15 minutes, including a 15-minute interval
• Tickets from RM 98 · 10% off for students and under-18s
• Attire: Semi-formal or smart casual. Feeling festive? You’re welcome to come dressed as your favourite Christmas or family character!
  
  

One night. One wish. Every voice. There is only one performance, so bring the whole family and grab your tickets early.

Event Details

• Date: Friday, 18 December 2026 · 7:30 PM (doors open 6:00 PM)

• Venue: The Colosseum, Pullman Kuching

• Duration: About 2 hours 15 minutes, including a 15-minute interval

• Attire: Semi-formal or smart casual. Feeling festive? You’re welcome to come dressed as your favourite Christmas or family character!

Ticket Terms

• Ticket Sales: All tickets must be purchased exclusively online via our official e-ticketing platform, Ticket2u, and will be issued electronically only.

• Final Sale: All ticket purchases are final. No refunds or exchanges will be made under any circumstances, unless the event is officially cancelled by the Organiser. No refunds will be issued for personal schedule changes, travel disruptions, or performer changes.

• Ticket Issuance: Your e-ticket will be emailed to you after your payment has been cleared. Please contact us at [email protected] if you do not receive it.

• Pricing: The ticket price is set at the time of purchase and excludes handling, ticketing and other fees, which are shown at checkout.

Seating and Admission

• Seating Type: This is a fully seated event with free seating within the zone you purchased. Seats are taken on a first-come, first-served basis, and saving or reserving seats for others is not allowed.

• Admission for Children: Children under 4 years old are not permitted, as the show's sound levels may not be suitable for them. Everyone aged 4 and above must hold a valid ticket. Guests aged 4 to 15 must be accompanied by an adult (18+) holding a valid ticket.

• Admission Control: All guests must present a valid e-ticket (with a clear, unaltered QR code) upon arrival. Latecomers may be admitted only during suitable breaks to minimise disruption.

Ticket Security & Resale Policy

• Purchase Limit: One ID can be used to purchase a maximum of 10 tickets per transaction.

• Ticket Validity: Each e-ticket has a unique QR code valid for a single entry. Avoid sharing ticket details publicly to prevent misuse.

• Resale Prohibition: The resale of tickets is strictly prohibited, especially above face value or for commercial gain. The Organiser reserves the right to immediately cancel any tickets found to have been resold or used for unauthorised promotions.

• Responsibility: You are responsible for all tickets purchased under your name. The Organiser is not responsible for lost, stolen or destroyed tickets or wristbands.

Verification and Entry Requirements

• ID Verification: All purchasers must be prepared to present their original IC/valid ID and e-confirmation (with the QR code) for verification upon admission.

• Student / Under 18 Tickets: Each Student / Under 18 ticket holder must show proof of eligibility at check-in: either a valid student ID, or a MyKad, MyKid or passport showing they are under 18. If proof cannot be shown, the difference between the Student / Under 18 ticket and the Adult ticket in the same category (excluding fees) must be paid at the door, or entry will be refused.

• Duplicate Access: If a ticket has already been scanned, proof of purchase must be provided. Without it, entry will be refused.

• Wristbands (If Applicable): If a wristband is issued during check-in, it must be kept secure and worn for venue re-entry or access control. Lost wristbands will not be replaced, and the Organiser reserves the right to deny re-entry.

Event Changes and Force Majeure

• Performer/Program Changes: The Organiser reserves the right to withdraw, replace, add, or substitute performers, or change event details (including program times or seating capacity) without prior notice. No refunds or seat changes will be issued due to these changes.

• Cancellation/Postponement: If the Organiser cancels the event, ticket holders will receive a full refund of the ticket price. If the event is postponed, tickets remain valid for the new date, or ticket holders may request a full refund within 14 days of the announcement.

• Force Majeure: The Organiser is not liable for delays, suspensions or failures caused by events beyond its control (e.g., natural disasters, pandemics, public health emergencies, government restrictions or civil unrest). The Cancellation or Postponement terms above still apply in these cases.

Conduct, Liability, and Media Consent

• Prohibited Items & Conduct: Ticket holders agree to bag inspections at entry. Prohibited items include weapons or sharp objects, glass containers, outside food and drinks, outside alcohol, illegal substances, fireworks or explosives, drones, laser or infrared pointers, whistles or air horns, professional recording equipment, folding or portable chairs (wheelchairs and mobility aids are welcome), luggage or large backpacks, non-foldable umbrellas and large banners. Smoking and vaping are not allowed. Disruptive or disorderly behaviour will result in immediate removal without refund.

• Photography & Recording: Photography, audio or video recording is not permitted during the show, except at the curtain call or unless expressly authorised by the Organiser.

• Belongings: The Organiser and Pullman Kuching are not responsible for personal belongings lost or damaged at the event.

• Media Consent: The show will be photographed and filmed. By entering the venue, ticket holders agree that they may appear in photographs and video recordings used by The Band Lab and its partners for promotional and archival purposes, without compensation.

• Audience Participation: Clapping and singing along are invited but always optional.

• Personal Data: Personal data given at checkout is used only to manage your booking and, if you opt in, to send you news from The Band Lab, in line with the Personal Data Protection Act 2010.

Costume and Prop Guidelines

• Costume Rule: We welcome all audiences to dress as their favourite Christmas or family characters. All costumes must be family-friendly, modest, non-offensive and safe, and must not block other guests' view. If your costume is bulky or restricts your vision, please bring a handler, who must also hold a valid ticket. The Organiser may ask you to change seats or remove parts of a costume or prop that block others' views or pose a safety risk; if you do not, you may be asked to leave without refund.

• Prop Size Limit: Props must be no longer than 1 m (about 3 ft 3 in) and must not block others' seats or views.

• Weapons Policy: Replica or toy firearms are not allowed. Other prop weapons, such as wands, swords and staffs, must be made of plastic, foam or other soft material.

• Prohibited Props: Functional bows or crossbows, darts, slingshots, sharp arrows, wooden or metal bats, pyrotechnics and laser pointers will be confiscated at entry.

Gift A Seat

• Up to 50 seats in the CAT C zone are reserved for children supported by Breakthrough Network Centre and their chaperones, through Gift A Seat at http://t2u.asia/e/52940. These seats are not on sale to the public. A Gift A Seat purchase does not admit the purchaser and has its own terms on the Gift A Seat page.
• Where those terms differ from these, the Gift A Seat terms apply.

Additional Terms

• Amendments: The Organiser reserves the right to amend or change any of these terms and conditions at any time without prior notice.