-Each ticket admits one (1) adult only.
-No cancellation and/or refund can be made once the purchase transaction is confirmed.
-Upon completion of your ticket purchase online, an email notification with e-ticket/s will be sent to the email address provided during the transaction. We recommend using a personal email address for your ticket purchase. Do check your Spam folder if you do not receive the email notification with e-ticket/s, particularly if you purchase the tickets with your work email address (your employer may have marked this as Spam).
-Please contact [email protected] for further assistance if you do not receive any email notifications and/or e-tickets after completing the purchase online.
-Please ensure that you show the unique QR Code in your e-ticket/s during registration. You may show your email on your mobile phone (barcode must be scannable) or a printout of the email with a clear barcode at the ticketing counter to redeem your entry ticket/s.
-The organizer reserves the right to refuse entry to any attendees without a valid QR Code at any given time. (All unique QR Codes are issued by Ticket2U.com)
-Open seating arrangement
-Doors will open at 1:30pm/4.30pm
-To avoid disruption, latecomers will be admitted during intermission only
-Children and adults alike are encouraged to come dressed as their favourite animal. Wear your best costume and be a part of the fun as we celebrate music and imagination together.