Ever wondered what happens behind the scenes at Haidilao?
Haidilao Zenith Mall invites you to join our special Behind-the-Scenes Tour, where you’ll get a closer look at how Haidilao operates — from our brand story and signature front-of-house services to food safety practices behind the scenes.
And for something extra special, you’ll also get an exclusive sneak peek at the construction progress of our upcoming private dining area before it is officially completed and opened to the public.
Tour Highlights
01｜Discover Haidilao
Learn about Haidilao’s history, brand journey, and how it has grown into the restaurant experience you know today.
02｜Front-of-House Tour
Explore some of Haidilao’s signature service areas, including:
Chat Bar｜Manicure Area｜Smart Ventilation System
03｜Behind-the-Scenes Food Safety Tour
Step into our back-of-house area and learn more about Haidilao’s food safety management, including cold storage, ingredient handling, food preparation procedures, hygiene standards, and daily operations.
See how we work behind the scenes to make every meal safer and more reassuring.
04｜Private Dining Construction Progress Preview
Get an exclusive early look at the ongoing construction of our new private dining area.
See the latest construction progress, learn about the planned space and private dining concept, and be among the first to discover what’s coming next at Haidilao Zenith Mall.
The private dining area is currently under construction. Viewing will be arranged according to on-site conditions and safety requirements.
想知道平时看不到的海底捞，究竟是什么样吗？
海底捞 Zenith Mall 特别推出 「幕后探秘之旅」，带你从前堂走进后堂，近距离了解海底捞的品牌故事、特色服务以及食品安全管理。
除此之外，本次活动还特别安排 全新包间店工程进展抢先看，在正式完工和开放之前，带你提前了解施工进度、空间规划及未来包间用餐概念。
这不仅是一场参观，更是一次近距离了解海底捞台前幕后的特别体验。
探秘路线
01｜认识海底捞
了解海底捞的品牌历史与发展故事，一起看看熟悉的海底捞是怎样一步步走到今天。
02｜前堂参观
参观海底捞特色服务区域，包括：
话吧｜美甲区｜智能海排风系统
了解除了用餐之外，海底捞在服务体验和门店环境方面还有哪些特别设计。
03｜走进安心后堂
进入门店后堂，近距离了解海底捞的食品安全管理，包括冻库、食材储存、备餐流程、清洁卫生及日常食品安全标准。
让每一口安心，都看得见。
04｜包间店工程进展抢先看
提前参观全新包间店的施工及工程进展。
了解目前的建设情况、空间规划及未来包间用餐概念，在正式开放之前，抢先看看海底捞 Zenith Mall 接下来会有什么新变化。
目前包间店仍处于施工阶段，实际参观范围将根据当天现场工程进度及安全情况进行安排。