Upon successful purchase, a Transaction Confirmation and e-ticket(s) containing a unique Ticket ID (QR code) will be sent to the Ticket Buyer’s registered email address.
Please ensure that a valid email address is provided during purchase. Ticket2U shall not be held responsible for the non-delivery of the Transaction Confirmation or e-ticket(s) due to an incorrect email address provided by the Ticket Buyer.
All ticket prices are inclusive of applicable taxes. All tickets are subject to a 5% processing fee and surcharge.
Each ticket is valid for one admission only. A valid ticket or QR code must be presented at the entrance for verification. The organiser reserves the right to refuse admission if a ticket is invalid, duplicated, or has already been used.
Tickets may not be resold for commercial purposes or transferred in a manner that violates the organiser’s ticketing policies. The organiser reserves the right to invalidate tickets obtained through unauthorised resale or fraudulent transactions.
Admission is restricted to children aged 6 years and above with a valid admission ticket.
The dress code is smart casual. Shorts, torn jeans, slippers, and sandals are not permitted.
Performances will begin promptly as scheduled. Latecomers will be admitted and seated by ushers at an appropriate time to avoid disrupting the performance. No refunds or price adjustments will be provided for late arrivals.
As a courtesy to the performers and fellow attendees, all mobile phones and electronic devices must be silenced or switched off before the performance begins.
Photography, videography, and the use of any recording devices are strictly prohibited during the performance.
Children attending the event must be accompanied and supervised by a responsible adult at all times. The accompanying adult is responsible for the child’s behaviour and safety throughout the event.
Attendees are responsible for their personal belongings throughout the event. The organiser and venue management shall not be held responsible for any loss, theft, or damage to personal belongings, except where required by applicable law.
All ticket sales are final, non-refundable, and non-exchangeable, except in the event of event cancellation. In the event of cancellation, ticket holders will be eligible for a refund in accordance with the organiser’s refund policy and applicable laws.