3CX Product Training

Four Points by Sheraton Puchong Hotel
Four Points by Sheraton Puchong Hotel, Puchong, Selangor, Malaysia
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Event Expired
3CX Product Training will be organized at Four Points by Sheraton Puchong Hotel on 17th May 2016 (Tuesday).

* For more information, please visit this website http://www.eventbrite.com/e/3cx-product-training-tickets-24913566147?aff=ebrowse

This 3CX Product Training Workshop is open to all Registered and Active 3CX Partners. Training is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations. This training will prepare attendees for the 3CX Academy Certification Exam.

Prerequisites: Knowledge of Microsoft networking technology and concepts, and for 3CX Registered and Active Partners with demonstrable proven ability to sell and install basic 3CX systems.

This training scheme will enable you to:
- Understand further the mechanisms of IP Phone Provisioning with 3CX
- Evaluate options available for defining extension behavior
- Understand 3CX software phone configuration
- Develop full understanding of complexities of remote extensions including strategies to deploy them in a simple manner

Additional Points of Interest
- Set up a full blown intelligent dial plan as well as source identification strategies for DID/DDI
- Get to grips with set up of Internet gateways and diagnosis of issues impacting proper provider or SIP trunk setup

Training Agenda
08:30 – Doors Open/Registration
09:00 – Welcome and Introduction to 3CX by Deric Ng, CEO of Netregy Systems Sdn Bhd.
09:15 – Chiam Yat Hoong, 3CX Technical Trainer:
Course 1: Introduction and installation
- 1.1 Introduction to 3CX Phone System
- 1.2 Installing 3CX Phone System
- 1.3 Upgrading and re-installing

Course 2: Phones and extensions
- 2.1 Deploying 3CXPhone
- 2.2 Configuring IP phones
- 2.3 Configuring extensions
- 2.4 Configuring forwarding rules

12:30 – Lunch break
13:30 – Chiam Yat Hoong, 3CX Technical Trainer:
Course 3: VoIP providers, PSTN gateways and routing rules
- 3.1 Configuring VoIP providers / SIP trunks
- 3.2 Configuring PSTN gateways
- 3.3 Configuring inbound routing
- 3.4 Configuring outbound routing
- 3.5 WebRTC Gateway

Course 4: NAT and port forwarding

15:30 – Break
15:45 – Chiam Yat Hoong, 3CX Technical Trainer:
- Course 5: Basic troubleshooting
- Course 6: 3CX WebMeeting

16:15 – Break
16:30 - Chiam Yat Hoong, 3CX Technical Trainer:
- Q&A and wrap-up

17:00 - End

This 3CX Technical Training is hosted by Netregy Systems Sdn Bhd. If you need to contact us for whatever reason, email me at [email protected]

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